IT Partner Manager (m/f/d)
- Location
- Essen, Nordrhein-Westfalen, Germany
- Career Level
- Professionals
- Employment Type, Work Type
- Full time
- Publishing Date, ID-Nr.
- , 326268
Your tasks
- Being a member of the regional account team, by consulting and supporting the team and the customer in all IT related questions
- Managing various regional internal and external stakeholder and all levels of management
- Responsible for executing a global IT strategy and IT setup within the region
- Draft of regional demands and requests
- Sharing best practice and governance within the global IT Partner Manager community and IT teams
- Prepare, participate and follow-up on customer related Business Reviews (MBR, QBR, etc.)
- Engaged in acquisition of new business during RFI, RFP, RFQ, and many more
- Responsible for regional crisis and escalation management, such as (but not limited to) critical production incidents, critical project delays, etc
- Contribution to improvement projects and evaluation of the IT setup and IT services
- Support new ideas and services other internal business units might offer, with focus on the customer's need
- Represent GIPM within DB Schenker and supporting your team in growing
Requirements
- Good English skills in verbal and writing with a special focus on Logistics and IT vocabulary paired with the ability to adapt to customer vocabulary.
- Excellent communicator and able to build sustainable business partnerships and networks.
- Knowledge on Logistics, IT Service Management and Project Management.
- Quick understanding of customer needs and their underlaying motivation, and how Schenker IT can meet both in the best way possible.
- Strategic thinking but also ability to dive into details where needed.
- Proactive mindset paired with curiosity - being keen on learning something new every day is a prerequisite.
- Resilient personality and ability to deliver good performance even under pressure.
- Willingness to Travel.
Benefits
It is important to us that our employees' working hours leave enough room for family and leisure. Therefore, we offer flexible working hours and remote work by arrangement.
Health and fitness
Employees at DB Schenker benefit from comprehensive occupational health management with programs for health promotion and prevention.
Working from abroad
We offer our employees the opportunity to work abroad for a certain number of days a year - a perfect mix of career and adventure that turns a job into a journey and broadens horizons.
Our offer
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Contact
Do you have any further questions?
Do not hesitate to contact us.
We look forward to receiving your call/email!
Schenker AG
Kruppstraße 4
45128 Essen
Germany
Job@dbschenker.com
* Equal Opportunity Employer: at DB Schenker we are proud of our diverse workforce and we are committed in enhancing it further. Therefore, we welcome all applicants, regardless of gender, age, disability, nationality, religion or sexual orientation.