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    Customer Implementation & Onboarding Coordinator - Airfreight

    Location
    Alexandria, New South Wales, Australia
    Career Level
    Professionals
    Employment Type, Work Type
    Full time
    Publishing Date, ID-Nr.
    , 246872

    Your tasks

    Unleash Your Potential with DB Schenker

    Imagine shaping the future of logistics. At DB Schenker, this isn't just a possibility - it's an everyday reality. With a robust team of over 76,000 professionals worldwide, every individual is a key player, empowered to make an impact. But the journey at DB Schenker isn't just about our collective achievements; it's also about personal growth and realising your own potential.
    If you're eager to take on a career that is rich with opportunities, challenges, and rewards, we welcome you to join us. At DB Schenker, we're in the business of moving things forward.

    The Role

    Our high-performing Airfreight team is on the hunt for a Customer Implementation & Onboarding Coordinator to set key Airfreight Customers up for success as they begin their partnership with Schenker. You will be responsible for the end-to-end implementation of Clients, working closely with our Business Development and Customer Service Teams to build long-lasting relationships.
    Role Highlights
    • Undergo detailed analysis of each scope of work in order to identify key operational requirements and identify any gaps to be addressed
    • Provide proactive assistance in the set up and maintenance of all systems during the Implementation phase
    • Provide an in-depth handover of each Client to the relevant Operations and Account Management teams
    • Post Implementation, closely monitor the achievement of agreed KPI's and actively seek feedback as to areas for improvement

    The Ideal Candidate

    We're looking for a candidate with previous experience in the Freight Forwarding or Supply Chain Industry and excellent customer service skills, with the proven ability to build strong relationships with customers. You will be highly process driven and demonstrate a strategic mindset with the ability to balance the needs of customers and Schenker's operational requirements. You will also have previous experience in understanding tender documents and relevant IT tools such as EDI and API. An understanding of Airfreight import and/or export processes and previous experience in quoting/pricing will be a bonus! Does that sound like you?
    Why Choose DB Schenker?
    Access a variety of great discounts on brands across tech, health, insurances and vehicles
    A culture that promotes inclusivity and diversity
    Enjoy a hybrid work environment
    Work with a dynamic and supportive team environment
    Contribute to a company focused on sustainability and inclusivity
    Seize opportunities for personal development and progression
    ️ Enjoy a 17.5% bonus on your annual leave
    If you're ready to take your career to the next level, apply today!

    Requirements

    The Ideal Candidate

    We're looking for a candidate with previous experience in the Freight Forwarding or Supply Chain Industry and excellent customer service skills, with the proven ability to build strong relationships with customers. You will be highly process driven and demonstrate a strategic mindset with the ability to balance the needs of customers and Schenker's operational requirements. You will also have previous experience in understanding tender documents and relevant IT tools such as EDI and API. An understanding of Airfreight import and/or export processes and previous experience in quoting/pricing will be a bonus! Does that sound like you?
    Why Choose DB Schenker?
    A culture that promotes inclusivity and diversity
    Enjoy a hybrid work environment
    Work with a dynamic and supportive team environment
    Contribute to a company focused on sustainability and inclusivity
    Seize opportunities for personal development and progression
    Utilise our Employee Assistance Program and get discounted medical insurance
    ️ Enjoy a 17.5% bonus on your annual leave
    If you're ready to take your career to the next level, apply today!

    Benefits

    Computers and Electronics
    Being part of DB Schenker means you and your family can take advantage of special discounts on a wide range of Computer & Electronic products and services with Apple, Dell, Samsung & LG.

    Novated Leasing
    Novated Leasing is an Employee Benefit designed for Employees of Schenker Australia to buy and own a motor vehicle under a leasing agreement with FleetPartners, our preferred Novated Leasing provider.

    Our offer

    Unleash Your Potential with DB Schenker


    Imagine shaping the future of logistics. At DB Schenker, this isn't just a possibility - it's an everyday reality. With a robust team of over 76,000 professionals worldwide, every individual is a key player, empowered to make an impact. But the journey at DB Schenker isn't just about our collective achievements; it's also about personal growth and realising your own potential.
    If you're eager to take on a career that is rich with opportunities, challenges, and rewards, we welcome you to join us. At DB Schenker, we're in the business of moving things forward.

    Contact

    To be considered for this position you must have valid rights to work and live in Australia

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