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  • Contract Logistics/Supply Chain Mgmt

    Service Coordinator

    Melbourne, Victoria, Australia
    Career Level
    Employment Type, Work Type
    Full time
    Publishing Date, ID-Nr.
    , 331790

    Your tasks

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to Move.

    The Role

    We have a new opportunity for a passionate and customer-focused Service Coordinator with freight forwarding experience to join our growing team at Tullamarine. The role is within a dedicated team supporting a major medical client and encompasses Airfreight Import freight forwarding operations, logistics coordination and customer service.

    This role may require after hours or weekend work.

    Key Accountabilities:

    * Developing effective relationships with customer, providing timely and accurate assistance
    * Follow up of overseas shipments and documentation, informing customer of shipment status
    * Coordinate deliveries with transport carriers
    * Processing and preparing clearances for the Customs Broker through Expedient
    * Producing client cost reports
    * Assisting with all aspects of customer service

    Ideally you will have:

    * Experience in freight forwarding Airfreight Import
    * Competent in all aspects of Air import procedures
    * Excellent customer service and communication skills
    * Strong time management and organisational skills
    * Ability to read and interpret documents such as safety rules, operating and maintenance instructions
    * Ability to write routing reports and correspondence
    * Competent in calculating figures and amounts, e.g. discounts, interest, commissions, proportions percentages, volume, etc.
    * Ability to apply concepts of basic algebra and geometry

    Why work with us?

    A culture that promotes inclusivity and diversity

    Work with a dynamic and supportive team environment

    Enjoy a hybrid work environment

    Contribute to a company focused on sustainability and inclusivity

    Seize opportunities for personal development and progression

    Utilise our Employee Assistance Program and get discounted medical insurance

    ️ Enjoy a 17.5% bonus on your annual leave

    Apply Now!

    Are you ready to steer your career in the right direction with Schenker Australia? If you're a proactive leader with a passion for logistics, we'd love to hear from you. Submit your application and embark on a rewarding journey with us.


    Computers and Electronics
    Being part of DB Schenker means you and your family can take advantage of special discounts on a wide range of Computer & Electronic products and services with Apple, Dell, Samsung & LG.

    Novated Leasing
    Novated Leasing is an Employee Benefit designed for Employees of Schenker Australia to buy and own a motor vehicle under a leasing agreement with FleetPartners, our preferred Novated Leasing provider.


    To be considered for this position you must have valid rights to work and live in Australia

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