Charter Services

At DB Schenker, we believe quality is what the customer says it is. Quality can be physically measured. So, if all the measurements add up to what the customer defined or needed, then what has been provided is quality. (Source: American Society for Quality – ASQ; Pocket guide to Q9001:2000) 

Quality is at the heart of DB Schenker Global Airfreight Network. We are a founding member of Cargo iQ (formerly known as Cargo 2000). This organization has created the basis for an industry wide Quality Management system with tight audit procedures and certification process. Within the DB Schenker Global Air Freight Network there is a strong culture of continuous improvement. We are working in partnership with supply chain stakeholders to achieve quality improvements across the entire air freight network. 

Cargo iQ also underpins the DB Schenker Quality Management System, enabling us to support the corporate strategy. 

Aside from quality, we strive to set and maintain a ‘best in class’ standard for a secure air freight logistic chain. Thus, protecting our personnel, business partners, customer’s valuable goods, and our facilities. 

DB Schenker and our partners adhere to existing global, regional and local security laws and regulations while maintaining our customer service commitments. 

At DB Schenker we think it is important to be proactive when it comes to security. We take every opportunity to contribute to the decision-making processes of authorities and key organizations. By helping to develop best practice guidelines we can ensure that our own policies and procedures are robust.