Contact information | Book your shipment via eSchenker

Customer page

You can book your shipment via eSchenker. Do you not yet have login and password details? Then you can request these at one of our offices listed below.

You can submit a rate request to one of the Schenker offices listed below. If you already are a customer, you can use our online rate system.

Via eSchenker , you can make a booking and track your shipment. Please contact us for more information.
Are you not able to make your booking via eSchenker? Please send us a fully filled in pick up form (see right column). Please send an email to your Schenker office and attach the completed form.

Regions land transport Belgian branches (PPT | 0,25 MB)
Shipping Order (DOC | 0,13 MB)

We would be happy to help you!
Which office should you contact? You can find this on the right-hand side of the document under the heading 'regional division of the road transport offices in Belgium'.

Mechelen
Road transport activities
Blokhuisstraat 36
2800 Mechelen
Phone: +3215 297 311

Would you like to request a rate? Please send an email to insidesales.mechelen@dbschenker.com

Do you have a question regarding a booking? Please send an email to be.sm.ech.orderinput@dbschenker.com
Customer service: customerservices.mechelen@dbschenker.com

Zwevegem
Road transport activities, Logistics activities & Air freight activities
Blokkestraat 55
8550 Zwevegem
Phone: +32 56 621 511

Would you like to request a rate? Please send an email to insidesales.zwevegem@dbschenker.com

Do you have a booking? Please send an email to be.sm.zwe.orderinput@dbschenker.com
Customer Service: customerservices.zwevegem@dbschenker.com

Eupen
Road transport activities & Logistics activities
Siebeponisweg 9-12
4700 Eupen
Phone: +32 87 899 911

Would you like to request a rate? Please send an email to insidesales.eupen@dbschenker.com

Do you have a question regarding a booking? Please send an email to be.sm.eup.input@dbschenker.com

Customer service: c ustomerservices.eupen@dbschenker.com

At this page you can download our general conditions and the Belgian freight forwarders standard trading conditions

General conditions land transport

Services, Options and General Terms & Conditions Land Transport 2021
PDF Download

Services, Options et Termes & Conditions transport terrestre 2021
PDF Download

Dienstleistungen, Optionen und Geschäftsbedingungen Landtransport 2021 Belgien
PDF Download

Belgian freight forwarders standard trading conditions
Algemene Belgische expeditie voorwaarden
Conditions Générales Belges d'Expedition
Allgemeine Belgische Speditionsbedingungen
Belgian freight forwarders standard trading conditions

Schenker nv formally files the returns for the customs forwarders, agents, importers or exporters it represents. This service requires a power of attorney for direct import and export representation. The authorization needs only to be issued once to apply for all imports and exports.

Machtiging directe vertegenwoordiging – Nederlands (PDF | 139 KB)
Authorization direct representation – English (PDF | 140 KB)
Autorisation représentation directe – Français (PDF| 140 KB)

You can download the model power of attorney and complete it online so that you can print it out, sign it and send it to be.sm.zwe.customs@dbschenker.com. We will ensure correct and timely administrative processing.

eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.