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Report Concerns

At DB Schenker, we are committed to safeguarding our integrity. We aim to act ethically in all business transactions and in compliance with statutory provisions. Like all business though, situations can arise in which conduct is not consistent with the DB Code of Conduct, the Schenker Employee Handbook, or any of the policies referenced in the Schenker Employee Handbook. In such cases, we want to know about suspected violations of law or misconduct and we encourage you to report it.

 Any individual can share information in strict confidence, within the realms of local laws. We have created the DB Schenker Alert Line concept to provide a safe place for any individual to report concerns, such as:

  • Corruption
  • Violations of competition and antitrust laws
  • Theft, fraud or any other form of dishonesty
  • Accounting, financial or tax irregularities
  • Harassment
  • Discrimination
  • Retaliation
  • On-the-job drug or alcohol abuse
  • Violence or threatening behavior
  • Environmental crimes
  • Violation of laws, regulations, policies or procedures


You can also report any other situation you believe might threaten the integrity of our company.


The DB Schenker Alert Line concept encompasses the following channels:


You have the option of calling the compliance management team or any of the HR contacts: 

+49 (0) 201 87 81 22 55 (Schenker Head Office – Germany)
+1 (905) 673-5259   (Schenker Regional Head Office, Human Resources - Canada)
+1 (416) 648-9633 (Schenker Regional Head Office Compliance - Canada)

Written reports

You can contact whistleblowing management by mail or e-mail: 

Schenker AG


Kruppstraße 4

45128 Essen




Electronic reporting system (whistleblowing line) 

The "BKMS" tool (Business Keeper Monitoring System) offers anonymous, web-based access for reporting tip-offs. It is available in several languages. It can be accessed via the following link:  


If at first the opening page appears in a language other than English, you may select English as the language of choice in the drop down menu in the upper right corner.

Please note that the reports related to misconducts at the workplace (harassment, discrimination, retaliation, violence or threatening behavior, on-the-job drug or alcohol abuse, etc.) can be filed in the system under the category “Human rights violations in the supply chain” or “Human rights violations committed by employees of the DB Group”.

All reports will be handled by dedicated experts.

BKMS may not be used to knowingly submit false or slanderous statements or information. Improper submissions of this nature can give rise to serious consequences under company policy, or under civil or criminal law.

Deutsche Bahn AG Compliance & Attorneys of Trust 

Reports can also be sent directly to Deutsche Bahn AG’s Compliance function.

The Attorneys of Trust are available for non-committal preliminary talks on all questions that arise when there are grounds to suspect infringements.

These lawyers are bound by professional discretion in their function. They are not allowed to forward any personal information without the explicit consent of the person who has contacted them.

Deutsche Bahn AG’s Compliance function as well as the Attorneys of Trust can be contacted via the channels displayed on Deutsche Bahn AG’s website: