Exports Operations Clerk - Road Freight

Join our Team as an Exports Operations Clerk - Road Freight!

Are you passionate about logistics and customer service? Join our dynamic team as an Exports Freight Operations Clerk in our Bradford branch. In this role, you'll play a crucial part in ensuring our land freight operations meet and exceed customer expectations, while maintaining operational efficiency and compliance with our established service levels.

Location: Bradford, UK
Working Hours Options:

• Part-time: Monday to Friday, 5:00pm to 9:00pm - evenings
• Full-Time: Monday to Friday,
• Week 1 - 9:00am to 17:30pm – full days
• Week 2 – 13:00pm to 20:30pm

What Will You Be Doing?

As a OCL Specialist, you will:

• Understand customer requirements and ensure the delivery of first-class customer service.
• Plan, arrange, monitor, and control all elements of land transport export shipments, while completing all associated documentation (operational, administrative, and legal).
• Operate Schenker IT Systems, MS Office, and other associated tools effectively.
• Understand and adhere to the company’s Quality Policy and Objectives, maintaining KPIs throughout your work.
• Respond promptly to general inquiries and queries, escalating as necessary for resolution.

About you:

• Proven experience in customer service, ideally within logistics or road transport.
• Strong communication skills (written and verbal) and fluent English.
• Excellent organisational skills with the ability to manage high workloads and tight deadlines.
• Attention to detail, accuracy, and a proactive approach to problem-solving.
• Comfortable working independently and as part of a team.
• Commercially aware, with the ability to identify and act on business opportunities.
• Experience handling imports and export bookings is highly desirable.

What We Offer

• Pension scheme (up to 6% employer contributions)
• Career paths and development opportunities
• 20 days holiday + day off for your birthday.
• One day paid volunteering per year.
• Extensive fitness and well-being programme

Next Steps

Apply now by following the provided links and attaching your CV.

At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.

Please be aware that successful candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance

Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally

See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.