Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns.

DB Schenker’s Service & Aftermarket Logistics are globally-renowned services, designed to support Spare Parts and Reverse Logistics needs. With our global coverage, robust transportation network and industry-leading logistics experience, our Service & Aftermarket Logistics solutions can help you reduce your service costs and waste.

Our Reverse Logistics & Repair Services solutions minimize the cost and increase the velocity of the most complex area of the supply chain ¬– returns. We combine consolidated transportation with specific reverse center processes and systems to provide:

Reverse Logistics

RMA (Return Material Authorization) Processing
Return parts verification
Returns inspection and disposition
Replacement and warranty check
Return to vendor
Asset recovering
Recycling.

Repair Services

Visual & Mechanical inspection
Screening
Technical inspection
Module replacement
Dismantling
Refurbishment and board repair (up to chipset replacement)

On the other hand, our Spares Logistics solutions ensure successful maintenance service on a global level. Our global warehouse footprint allows us to set up a spares network consisting of central/regional dedicated spares centers and last mile local shared spares depots, dedicated to the individual after markets of the customers.

Our Spares Logistics Services include:

Just-In-Time delivery to supply maintenance programs for end customer
Time based service levels
Warehousing and value added services like kitting, technical inspection and repacking
Global stock transparency
Transport consolidation and optimization
Last mile delivery
Transport and logistic coordination by control centre concept

Benefits

Full Range of Services: Combine with our contract and lead logistics to create the ultimate, integrated supply chain experience.
Reduced Inventory Holding Costs: though providing supply chain visibility and efficient inventory management
Increased velocity and reduced reverse chain costs

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From procurement to manufacturing operations, DB Schenker's production logistics services can reduce costs and streamline your processes.

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Fulfilment Logistics

Bring the last leg of your supply chain to the next level with DB Schenker's Fulfillment Logistics services. Keep deliveries on-time & customers happy.

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E-Commerce Logistics Solutions

As one of the world’s leading logistics providers, we love adding value to your supply chain. Our innovative e-commerce solutions do just that.

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Value Added Services

DB Schenker’s reputation for quality, reliability and innovation brings to fruition a broad spectrum of value-added services that enhances and complements DB Schenker’s core transportation and warehouse management logistics services.

Related Industry Solutions

Industry Solutions

Automotive

Our worldwide network for procurement, distribution and aftermarket logistics ensures your components and vehicles reach their destination. We offer a range of storage services and transport modes, including road, rail, ocean, or air freight. We also provide eco-friendly transport solutions, consulting services, and 3PL/4PL concepts.

Industry Solutions

Consumer

We work closely with you to develop customized supply chain solutions. We also offer many supplementary services, including customs clearance, co-packing, fulfillment, production supply, projects shipments, fairs and exhibitions services, and eco-friendly transport.

Industry Solutions

Electronics

As a global leader in logistics services for the electronics industry, we make sure you optimize your production processes and reduce expenses. With multiparty platforms, we improve planning and collaboration within your supply chain to accelerate the flow of materials and finished products.

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Healthcare & Pharma

The reliable delivery of healthcare products can be lifesaving. Which is why we develop supply chain solutions with you to ensure that time- and temperature-sensitive products reach their destination safely. We ensure the integrity of sensitive goods through special handling and monitoring services.

Industry Solutions

Industrial

Our services cover a wide range of sub-industries along the industrial value chain, ranging from transport solutions for raw materials to spare parts logistics for engine manufacturers. Using our global transportation and expertise in contract logistics, we can optimize your supply chain from end-to-end.

eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

Tracking

The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in.

Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.

Channel Advisor

1/9

DB Schenker provides its customers with access to over a hundred marketplaces globally by partnering with leading SaaS platform provider, ChannelAdvisor.

Inventing the digitized warehouse

2/9

DB Schenker and Cisco, the worldwide leader in networking for the internet, are collaborating to change the face of the logistics industry.

Learning by gaming: Virtual Reality as a boost for employee training

3/9

Serious Gaming: In collaboration with the Fraunhofer Institute for Material Flow and Logistics DB Schenker has developed an employee training course as a VR digital game.

Exoskeletons

4/9

DB Schenker has extensively investigated the use of exoskeletons at several logistics locations in Germany, in order to relieve warehouse personnel of physically-demanding tasks in the long term.

Supporting the Alpaca Industry in Peru

5/9

Since the Inca Empire and dating back to 5000 B.C., the lives of alpacas have been preserved and extended by using their wool to create clothing and other materials. Found primarily in the Peruvian Andes, over four million alpacas are tended by thousands of Peruvians who are living far away from modern life.

Mobile Malaria Project

6/9

The Mobile Malaria Project team, led by Dr. George Busby from the University of Oxford, has travelled over 7,500km with a modified Land Rover Discovery across Africa to exchange with local experts on the challenges in malaria control and to teach African scientists how to use the latest technology in this field.

Free Logistics Education Program in Egypt

7/9

As part of their corporate social responsibility initiatives, DB Schenker Egypt and El-Sewedy Technical Academy (STA) are working together to offer a free-of-charge logistics program based on the German vocational training model.

GSI

8/9

At DB Schenker we are proud to deliver excellence as a logistics provider, and we are just as proud to support excellence on other fields of expertise. We are therefore more than happy to support cutting-edge international research in an impressive and challenging operation.

Extreme Weather Research Project

9/9

The transportation and logistics industries are facing ever-increasing pressure due to a combination of more-frequently occurring extreme weather patterns and congested roads, tight deadlines and high expectations related to delivery times.