Direct Freight Planner

Join our team as a Direct Freight Planner!

Are you a detail-oriented logistics professional with a passion for delivering exceptional customer service? Join our team as a Direct Freight Planner and play a vital role in shaping the success of our Land Freight product.

• Location: Shannon, Ireland
• Working Hours: Monday to Friday, 9:00 to 17:30

What Will You Be Doing?

As a Direct Freight Planner, you will:

• Provide first-class customer service by understanding and meeting client requirements.
• Plan, arrange, monitor, and manage Direct Land Transport (LTL & FTL), ensuring smooth Door-to-Door operations.
• Operate DB Schenker IT systems and Microsoft Office tools efficiently.
• Handle customer invoicing and ensure timely processing of costs and sales.
• Collaborate with internal teams and external trucking partners to optimize load capacity and gross profit across European trade lanes.
• Monitor and respond to customer feedback, resolve complaints, and identify opportunities for improvement.
• Support the onboarding of new clients for seamless integration into our operations.
• Comply with all legal, regulatory, and company standards while promoting a safer working environment.

About You

To thrive in this role, you should have:

• Previous experience in a similar or related role, ideally within the logistics or transport sector.
• A customer-focused mindset with excellent relationship management and interpersonal skills.
• Exceptional organizational abilities to prioritize workloads and meet deadlines in dynamic environments.
• Attention to detail and a creative problem-solving approach.
• Strong written and verbal communication skills.
• Proven ability to manage customer accounts effectively and maintain up-to-date records.

What We Offer:

• Exciting career paths and development opportunities.
• 20 days of annual leave and a day off for your birthday.
• Pension scheme with up to 5% employer contributions.
• Private healthcare coverage.
• Education support. 
• Extensive well-being program.
• Online training.
• Bike-to-work scheme.

Next Steps:

Interested in joining our dynamic team? Apply now by following the links and attaching your CV as soon as possible. Please note that we may begin reviewing applications before the job advert expires.

At DB Schenker, we celebrate the diversity of our workforce and are committed to further enhancing it. We warmly welcome applications from individuals of all genders, ages, abilities, nationalities, religions, and sexual orientations.

Please be aware that candidates will undergo necessary right-to-work checks for Ireland, a 5-year referencing process, and a criminal records check.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.