At the end of February, some changes were made to the organisation of truck transport in Europe. International and domestic transport is being harmonised and a premium product is being introduced also in the Czech Republic. Another novelty is the introduction of free delivery notification (Pre-Notice service) in international shipments.
The main change consists in the harmonisation of international and domestic shipments, i.e. the abolition of the existing DB SCHENKERsystem speed product and the introduction of DB SCHENKERsystem premium also in domestic groupage shipments.
This means that the collection services will always operate in the same way regardless of whether the customer wants to take the shipment from Děčín to Prague or to Munich. The DB SCHENKERsystem premium product provides access to the fastest truck transport network and the advantage of the most reliable delivery. The customer receives a guarantee of a full refund of the freight charge in the event that we do not deliver the shipment on time.
Another novelty is the introduction of free delivery notification (Pre-Notice service) in international shipments. Since the end of February, the customer can choose whether he wishes to be notified of the delivery by e-mail or SMS free of charge in international and domestic shipments. In the eSchenker portal, the customer can easily choose one of these options, fill in the recipient's contact details and everything else will be taken care of. The recipient then receives welcome delivery information in advance.