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Warning regarding the change of e-mail domain and new addresses of customer centres

We would like to notify our customers of news in our e-mail communication. In the coming months, the existing e-mail domain schenker.cz will be changed to the new one dbschenker.com and from 1 November 2019 the e-mail addresses of our customer centres is changed.

In the period until the end of 2019, we will be gradually moving from the e-mail domain schenker.cz to the new domain dbschenker.com. This change applies to all company accounts. Please note that this domain is secure and trusted. You can start using it in the communication with us. The e-mails sent to the original domain schenker.cz will be redirected for six months so they will not be lost.

New e-mail addresses of the customer centres

From 1 November 2019, the e-mails of our customer centres for collection and direct transport will also be completely changed. From this date, you will receive e-mails from your new address, and you can write and send your inquiries to them too. E-mails sent to the old e-mail address will be forwarded to the new e-mail address in the next six months.