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  • Air Freight

    Director, Air Operations Center

    Romulus, Michigan, USA
    Career Level
    Employment Type, Work Type
    Full time
    Publishing Date, ID-Nr.
    , 325449

    Your tasks

    Tasks & Responsibilities:

    • Responsible for planning, budgeting, implementing, and controlling of all client related operational activities
    • Responsible to maintain and grow account related volume and financial results in conjunction with Product Management and Commercial Account Leadership
    • Ensures that all operational functions are performed in a timely, cost-effective manner consistent with established corporate and client specific procedures and requirements
    • Acts as a liaison between Product Management, Client Services and Commercial Account Management
    • Establishing of efficient organizational structures including proactive recruitment, training, and succession planning
    • Global Networking and working with internal and external resources and Key Account Management to identify and implement value added solutions to drive long-term growth
    • Service performance management: Overseeing operational performance per account requirements and performance of Root cause analysis and corrective action
    • Respond to complex and time sensitive logistical issues and questions; create innovative and profitable solutions
    • Establish business Key Performance Indicators and benchmarks and use these indicators to drive internal process improvements
    • Initiate and manage operational or customer related improvement projects
    • Coordinate the preparation and present regular business reviews to the customer
    • Focal point for issues management / change management
    • Support in growth and maintaining awarded business


    Details/Specification/Explanation of the role specific skills

    • This is a director level position.
    • Exceptional interpersonal, analytical, problem-solving, communication, leadership, and strategic skills required.
    • Bachelor's degree or equivalent required.
    • Advanced degree or equivalent preferred.
    • Generally, prefer 7-10 years of related Operational or management experience.
    • Comprehensive knowledge and understanding of domestic and international cargo operations required.
    • Must demonstrate working knowledge of accounting, logistics, pricing, and informational technology.


    401(k), Dental, Direct Deposit, Holidays, Medical, Vision

    Our offer

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.


    Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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