Our offices are closed during Christmas holidays, New Year and Epiphany.
Collection Point shipments will be delivered according to the normal schedule. The last delivery date for the e-commerce packages to consumer customers is December 20, so that the shipments arrive before Christmas.
Our customer service is open during the weekdays at 8 am – 4 pm. Our virtual assistant Betty is happy to help you on public holidays as well.
- Service Calendar at the turn of the 2021-2022 (pdf)
- Exceptional delivery and pick-up dates (pdf)
- Changes in European land transports (pdf)