Nov 13, 2020 Service hours and exceptional schedules in December and January We serve normally until Christmas Eve with a few exceptions. During Christmas holidays, New Year and Epiphany our offices are closed.Collection Point shipments will be delivered according to the normal schedule. The last delivery date for the e-commerce packages to consumer customers is December 18, so that the shipments arrive before Christmas.Our customer service is open during the weekdays at 8 am – 4 pm.Service Calendar at the turn of the 2020-2021 (pdf)Exceptional delivery and pick-up dates (pdf)Changes in European land transports (pdf)