We serve normally until Christmas Eve with a few exceptions. During Christmas holidays, New Year and Epiphany our offices are closed.

Collection Point shipments will be delivered according to the normal schedule. The last delivery date for the e-commerce packages to consumer customers is December 18, so that the shipments arrive before Christmas.

Our customer service is open during the weekdays at 8 am – 4 pm.

• Service Calendar at the turn of the 2020-2021 (pdf)
• Exceptional delivery and pick-up dates (pdf)
• Changes in European land transports (pdf)