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Customer Solutions

Published on Aug 9, 2017. Modified on Apr 26, 2018.

The supply chain is increasingly being used to drive differentiation and competitive advantage among global businesses. For our customers, this means a need for a strong operational delivery, a visible supply chain, and a trusted partner who can consult on the entire process. That’s where DB SCHENKERocs (Ocean Customer Solutions) comes in. 

This value-added service gives our customers an edge. We identify new opportunities in your supply chain by combining:

  • supply chain visibility 
  • consistent and strong operational delivery
  • a consultative approach.

With more than 140 years in the logistics and transportation industry, our experience enables us to recommend operational, tactical, and strategic business enhancements in areas such as:

  • your physical supply chain
  • supply chain visibility
  • cash-to-cash management
  • stock management
  • product availability
  • lead-time management. 

DB SCHENKERocs offers the following services:

  • Integrated Cargo Management (ICM): On-demand, end–to-end visibility at purchase order, shipment, or container levels
  • Supply Chain Consulting: Structured analytical and consultative approach to unlocking value in the supply chain
  • Best Practice Deployment: Capacity to turn “identified” value into “delivered” and “quantified” value
  • Value-Added Services: Low cost, tailored solutions that focused on supply chain efficiency
  • New Product Development: Solutions innovation built around the specific needs of your business