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Logistics Engineering for the World’s Most Valuable Brands

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Logistics Orchestrator

Taking aftermarket logistics to the next level with the Logistics Orchestrator

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e-commerce logistics on Singles‘ Day

Peak Management on the world’s busiest day for online shopping. DB Schenker is handling all logistics for a prestigious US fashion house during China’s Singles' Day.

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what3words

With three words to any place in the world

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Innovation and Digitalization

Innovation is about looking beyond the existing. Challenging the status quo. Develop the best solutions beyond borders and for maximum value for everyone.

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DB Schenker connect 4 land: New booking platform for Land Transport

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Ready for take-off

DB Schenker and Airbus Join Forces to Advance Airplane Production and Support More Transatlantic Trade

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Service & Aftermarket Logistics

Published on Aug 10, 2017. Modified on Jan 24, 2018.

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns. 

DB Schenker’s Service & Aftermarket Logistics are globally-renowned services, designed to support Spare Parts and Reverse Logistics needs. With our global coverage, robust transportation network and industry-leading logistics experience, our Service & Aftermarket Logistics solutions can help you reduce your service costs and waste. 

Our Reverse Logistics & Repair Services solutions minimize the cost and increase the velocity of the most complex area of the supply chain ¬– returns.  We combine consolidated transportation with specific reverse center processes and systems to provide:

Reverse Logistics

  • RMA (Return Material Authorization) Processing
  • Return parts verification
  • Returns inspection and disposition
  • Replacement and warranty check
  • Return to vendor
  • Asset recovering
  • Recycling. 

Repair Services

  • Visual & Mechanical inspection
  • Screening
  • Technical inspection
  • Module replacement
  • Dismantling
  • Refurbishment and board repair (up to chipset replacement)

On the other hand, our Spares Logistics solutions ensure successful maintenance service on a global level. Our global warehouse footprint allows us to set up a spares network consisting of central/regional dedicated spares centers and last mile local shared spares depots, dedicated to the individual after markets of the customers.

Our Spares Logistics Services include:

  • Just-In-Time delivery to supply maintenance programs for end customer
  • Time based service levels
  • Warehousing and value added services like kitting, technical inspection and repacking
  • Global stock transparency
  • Transport consolidation and optimization
  • Last mile delivery
  • Transport and logistic coordination by control centre concept