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Customer Advisory COVID-19 Global Update

November 24, 2021

Please find here the latest edition of our COVID-19 global customer advisory update. Thanks to growing vaccination coverage parts of the world continue to move towards more regular conditions of business. However, there are enormous differences between geographies and in a connected world this does mean there is ongoing impact on lives and businesses

While improving, we expect the conditions under which we all operate will continue to be disruptive and far from normal. We look forward to continue our update services as long as the global pandemic influences the economy and hence our common business.

Please continue to be engaged with your DB Schenker Account Managers on your latest plans, prices and projections. They will invest the utmost effort to support your business with corresponding solutions.

Executive Summary

Air Freight

  • Peak season is in full swing, capacity access is critical and has become even more challenging due to the annual peak season in Q4. Market volumes increased further as demand continues to remain strong. Despite selected carriers pushing widebody passenger aircraft back into service and the lift of travel restrictions to the US, only a short-lived positive impact on the tight capacity situation is expected.
  • Major airfreight freighter operators are carrying out key maintenance checks to ensure aircrafts are available later in Q4 / 2021.
  • The mode shift from ocean to air is adding continuous pressure to the congested market situation. This has led, particularly in North America, to significant increases in market volumes during the first half of 2021 with a further volume surge expected during the peak season.
  • The ground handling situation in China is critical due to COVID-19 quarantine measures. In addition, major air cargo flights are either arriving or departing empty due to stringent COVID-19 regulations which are impacting the turnaround times of the flights. Further, the ground handling situation in the US market has recently deteriorated, leading to delays to drop off cargo at ground handlers and in the turnaround time of import freight. The situation is not expected to significantly improve in the coming months.

Ocean Freight

  • Sliding sailings and in consequence missing repositioning of empty equipment in all main trades resulting as a ripple effect of various operational hurdles (e.g. the Suez blockage, Yantian port situation, Ningbo port situation, weather). This impacts the available allocation across all carriers as well as the equipment availability for the remainder of the year, despite massive equipment on hire activities by the carriers.
  • Volume pressure ex APAC to all destinations remains strong for the remainder of 2021; growth outlook for 2022 in the range of 5 to 6% with growth on all lanes. Market volumes ex Europe remain strong especially to the Americas. Rate levels hold up at a high level.
  • Global carrier schedule reliability is down to 34.0% and average delay of vessel arrivals of 7.3 days.

Land Transport

  • Some restrictions to contain the COVID-19 pandemic are still established in some European countries, directly or indirectly affecting transportation. Due to rising infection rates, some European countries (e.g. Austria) go into lockdown measures to break the wave.
  • In case of disruptions, we follow our pre-defined contingency plans to ensure flows of cargo. We are adapting our transport service offerings daily to the needs of our customers.
  • Some receivers continue to have limited operations. All shippers may check the delivery possibility with the consignee to avoid cost for storage or return shipments.

Contract Logistics

  • Global situation remains volatile, we continue to closely monitor the situation in all regions.
  • Our operations and respective customer services remain stable.
  • We continue prioritizing protection and diversified support of our staff, hence respective BCP’s and preventive measures are in place and being checked around the world.
  • To keep our customers’ businesses running, we are making additional efforts around short-term hiring and the training of new employees at various locations, including offering dedicated accommodation and transportation as well as local testing.
  • To support vaccination, medical centers, respective treatments and preventive measures, we carry on handling medical devices and PPE worldwide.
  • We carry on supporting our customers on short notice with all conceivable warehousing services, including opportunities to book short-term space.

Fairs, Events and Special Logistics

  • The situation within the global exhibition industry has improved significantly over the last month but remains volatile due to rising infection rates in many countries. Asia Pacific remains the region with most restrictions while Europe is entirely back to business with only Latvia and Luxembourg remaining closed.
  • The world’s leading exhibition market Germany remains fully open, but current uncertainty due to rising infection rates and existing travel restrictions has led to first cancellations of shows scheduled in Q1 / 2022.
  • Most sport events do take place with a strong involvement of our Global Event Specialists.
  • Our teams worldwide are in close contact with trade fair and event organizers as well as the respective associations and authorities and able to advise you on the current situation and provide the required services.​​​​​​​
  • For further information or questions, please contact us under

Global Market Updates

The market demand for air capacity remains strong as we are heading forward. For the time being, Europe remains the largest exporter of COVID-19 vaccines from a demand perspective, Western Hemisphere as well as certain countries like Israel announced and started the third vaccination campaign for the elderly from August 2021.

With the increasing number of emergency approvals and the planned production capacity (from 12.9 billion doses to 42.2 billion doses – as per UNICEF), we do observe an increase of COVID-19 vaccine production which will require increased distribution capacity. The situation in China also exacerbates the overall tension on the available capacity in the market. Countries that are today already involved in the healthcare sector are also highly involved in this increase in demand. This is a combination of either ingredients required to produce the vaccine or the finished vaccine itself.

Vaccine supply to the southern hemisphere is slowly showing some traction with humanitarian programs such as COVAX, GAVI or HOPE, however still at a much slower pace than expected. Even though shipments are limited, logistics challenges are far greater than in more developed countries as destinations are more difficult to reach due to extremely limited cargo capacity.

All supply chain partners will be required to closely collaborate to support the distribution and mitigate potential negative impacts or disruptions through the end-to-end transportation.

For successful distribution, storage, repacking, and administration of a COVID-19 vaccine, additional medical supplies are needed – including needles, syringes, alcohol prep pads, surgical masks and face shields, gloves, mixing kits and additional PPE. Being part of our integrated end-to-end healthcare services DB SCHENKERlife+ with licensed and regulated facilities, alongside dedicated and qualified staff, we offer all conceivable warehousing services to handle medical devices and PPE, while supporting respectively institutions and industries globally.

  • Global

(Nov 23, 2021) – The airfreight market and dynamics are accelerating again as market demand continues to rise and supply chain levels are limited considering the availability of freighter aircraft and high cost related to passenger freighter flights. Therefore, the market congestion has slightly eased through the lifted travel restrictions to and from the US, while carriers have started introducing planes back into service. The dependency on airfreight freighter operators and flights therefore remains high with no major increase in PAX flights into Q4 / 2021. The outlook remains challenging to manage the additional seasonal increase in volumes without having to largely utilize high yield-based passenger freighters and cargo flights from commercial airlines, while prices have recently surged, with no indication to return to previous known levels. Despite the already maxed out utilization of freighter aircraft currently placed in service, DB Schenker managed to introduce additional flight operation services on various lanes, e.g. North America to South America as well as in between Germany and China.

Freighter aircraft operators have started to conduct the required maintenance checks, expecting a return to service in support of peak season volumes.

The market is congested also considering the large impact of mode shift from ocean to air. Especially with a continuous increase of critical shipments being converted to airfreight, there is a significant increase in large shipments in the market that requires access to freighter capacity. This is adding pressure to the existing market imbalance of supply vs demand with no improvement in sight as the market is already in peak season.

A critical point in the supply chain is the ground handling operations to ensure goods that are transported by airfreight are quickly turned around. The COVID-19 cases in key economies in Asia Pacific, such as China and Vietnam, but as well in Europe and North America have stabilized. In some markets, for example in China and in the US, the situation is still critical as ground handling and warehouse operations are restricted. Nonetheless, delays in inbound volume clearing have been observed and DB Schenker airfreight staff is coordinating closely with all stakeholders and alternative routings have been applied were deemed adequate.

Our DB Schenker own controlled network includes flights on following routes:

→  Fueled with SAF: Frankfurt (FRA) – Shanghai (PVG) – Frankfurt (FRA)

→  Beijing (PEK) – Frankfurt (FRA)

→  Beijing (PEK) - Munich (MUC)

→  Chicago (ORD / RFD) – Seoul (ICN) – Shanghai (PVG) – Chicago (RFD)
(Note: Single flights might be routed into HKG instead of PVG)

→  Chicago (ORD) - Sao Paulo (GRU)

→  Detroit (DTW) - Shanghai (PVG)
(Note: Cargo transitioned in DTW / RFS from ORD to DTW)

→  Frankfurt (FRA) – Beijing (PEK)

→  Frankfurt (FRA) – Mumbai (BOM) – Frankfurt (FRA) – Atlanta (ATL) – Frankfurt (FRA)

→  Frankfurt (FRA) – Chicago (ORD / RFD) – Frankfurt (FRA)

→  Frankfurt (FRA) – Shanghai (PVG)

→  Frankfurt (HHN) – Shanghai (PVG) – Frankfurt (HHN)

→  Frankfurt (FRA / HHN) – Zhengzhou (CGO)

→  Hongkong (HKG) – Chicago (ORD)

→  Hongkong (HKG) – Frankfurt (HHN)

→  Hongkong (HKG) – Los Angeles (LAX)

→  Liege (LGG) – Shanghai (PVG) – Luxembourg (LUX)
(Note: This includes trucking to / from CGO - PVG / PVG-CGO)

→  Luxembourg (LUX) – Indianapolis (IND) – Luxembourg (LUX)

→  Miami (MIA) - Campinas (VCP)

→  Munich (MUC) - Beijing (PEK)

→  Munich (MUC) - Shanghai (PVG)

→  Munich (MUC) - Zhengzhou (CGO)

→  Shanghai (PVG) – Chicago (ORD)

→  Shanghai (PVG) – Frankfurt (FRA)

→  Shanghai (PVG) - Munich (MUC)

→  Shanghai (PVG) – Singapore (SIN) – Sydney (SYD)

→  Zhengzhou (CGO) – Frankfurt (HHN)

→  Zhengzhou (CGO) – Amsterdam (AMS)

Career Capacity Development 1-12/2020

More detailed information on this new flight schedule can be found by clicking here.

  • Europe 

(Nov 23, 2021) - All offices remain in full operation with access to terminal handling and ground transportation. Operationally, our linehauls to and from the hubs are running as scheduled. Please get in touch with your DB Schenker Account Manager for more information.

Congestions in Frankfurt with selected ground handling operators have been occurring which is affecting the cargo clearance of loose cargo. The DB Schenker Frankfurt HUB management has taken counter measures by rerouting cargo through other airports to ensure service quality and timeline commitments.

  • Asia Pacific 

(Nov 23, 2021) - Notwithstanding the market situation updates as highlighted within Global Air Freight section, there is no change in status nor operational updates from previous advisory.

We continue to closely monitor all countries in the region.

There are no significant changes to operational impact being reported. Should there be any operational effects, updates will be provided to our DB Schenker Account Management teams where necessary. We recommend being in close contact with your DB Schenker Account Managers for any further details.

As more countries in the region are pivoting towards an endemic strategy, and cautiously re-calibrating the easing of measures, our priority remains focused on the health and safety of our workforce, as well as remaining vigilant in monitoring the situation to mitigate risk and events with potential impact to operations.

Our air freight operations remain available to support customer needs. Control measures remain in effect. Delays may be expected. Alternatives to transport cargo via other routes are being established and stop-gap measures for labor shortages are being deployed where necessary. Customers may contact the respective DB Schenker representatives for support or solutions if required.

Capacity is expected to remain volatile. Do refer to our Global Flight Network’s additional scheduled charter services for more solutions that can meet your needs.

→ To receive APAC daily customer advisories in your mailbox, please subscribe here.

  • Middle East/Africa 

(Nov 24, 2021) - Overall, DB Schenker’s air freight operations in the countries remain uninterrupted and we continue to serve our customers. For more detailed market updates related to Middle East and Africa, please click here (PDF).

Delays in inbound cargo clearance at Dubai airport terminals has been resolved. Unfortunately, the uplift from Dubai airports is delayed due to backlog.



No operational restrictions for air cargo business         

Angola, Bahrain, Egypt, Kenya, Namibia, Mozambique, Oman, Qatar, South Africa, Saudi Arabia, UAE

  • Americas 

(Nov 10, 2021) – Strong market demand for air freight capacity continues in the Q4 peak season. Specific to the USA market: Volume moving is higher than found pre-pandemic, but in a transport environment lacking sufficient personnel and a slowdown of processes to accommodate more stringent IACO security scanning requirements. Factors that create terminal congestion & delays: Imported cargo at the airport terminals being slow to be released and export cargo often delayed in being received. Specific to the Transpacific trade lane, challenges with Chinese airport terminals, and most importantly in Shanghai, have created market cargo backlogs with imports as well as exports.

With the continuing challenges in the market, DB Schenker’s own controlled flight network covering routes Transatlantic, Transpacific and intra-Americas is providing secure space for our customers. During peak season additional flight operations have been added to the current movements now from the USA to Brazil and an additional USA to China flight. Rockford (RFD) gateway is supporting our flight operations into the mid-west / Chicago area providing an excellent alternative. DB Schenker is now in a newly constructed RFD airport facility ‘ramp’ side to the aircraft with 30,000 sqft (2.800 m2) of warehouse space. This will be expanded by 100,000 sqft targeted for 2022. Another sign for DB Schenker’s further investment and commitment in its own flight operations network.

Americas exports by trade-lane:

USA – Europe

→ Market demand continues moderate to strong from the USA. DB Schenker is maintaining multiple, weekly 747 freighter flights from Chicago, Rockford, Indianapolis and Atlanta to Frankfurt and Luxemburg. They offer DB Schenker customers a stable and secure access to capacity in what continues to be a volatile market situation.

USA – Asia (excluding China)

→ Capacity remains tight but on most trade lanes with critical situations remaining with destinations in Australia, Singapore and India. DB Schenker has in place large block space agreements to support these destinations from its key USA Gateways, as well as exclusive 747 freighter flight operations two times per week from ORD / RFD to Korea (ICN), that continues on to China (HKG as alternate for PVG as needed during the current market situation). DB Schenker is as well adding ad hoc charters to Australia and Singapore to support customer demand for capacity.

USA – China Specific

→ Chinese governmental protocols for combating COVID-19 have affected the amount of cargo that can be processed at key airport gateways, resulting in disruption of carrier schedules and at time limitations of cargo on board flights dependent on whether there is enough ground handling staff available to off load or load aircraft. This occurs in the face of strong demand in exports as well as imports between the USA and China. Market backlogs have developed with accompanying transit delays. DB Schenker as part of its own controlled flight network has maintained 747 freighter flights from ORD / RFD to and from China and recently has added a flight from DTW to PVG to support the heavy demand.

USA – Latin Am / Latin Am to Europe and APAC

→ Intra-Americas: Capacity is in strong demand, with market backlogs effecting all major origins and destinations. Challenges related to freighter carriers schedule fluctuations continue. On the critical Miami to Sao Paulo trade lane, DB Schenker has introduced weekly DB Schenker controlled flight operations from ORD to GRU, as well as from MIA to VCP. Passenger flights are slowly increasing but continue well below pre-COVID-19 levels. Airport terminals are in general busy operating near normal, but with congestion causing some delays in receiving and delivery delays at some airports (VCP / EZE).
→ Latin Am Exports: North American, Intra-Americas and European destination capacity is tight with market suffering backlogs due to limited freighter capacity; missing passenger aircraft space and continuing strong market demand. Peak season for perishable exports are creating additional stress on available capacity.

USA / Latin Am to Middle East / Africa

→ South Africa with continued strong market demand and shortage of capacity.

  • Global

(Nov 23, 2021) – Global trade remains very strong, this is valid in particular for all trades ex and within Asia Pacific as well as all trades bound for the Americas. All trades are expected to grow positively during 2021. Global Trade Graphic

At the same time, the idle capacity remains almost nonexistent (currently at 0.6%) and almost all capacity has been deployed into the trades already. Overall, the supply side remains limited to some 3% which leaves a huge delta between market supply and market demand and thus leads to a high-rate environment. This trend is expected to continue in 2022. After having dealt with the ripples of the Suez blockage, the situation around the COVID-19 cases in Ningbo (earlier in Yantian) plus the missing infrastructure in the ports tighten the bottleneck on equipment and have a significant impact on the maritime schedules. Schedules in the main trades remain disrupted and reflect an ongoing capacity reduction of up to 25% weekly, through slid sailings, port omissions and other schedule recovery measures. The trades affected most are Asia to North America, Asia to Europe and vice versa, but also Europe to NORAM. There is no relief in sight for the next months. In fact, some sources already report about a strong market demand until Golden Week Oct 2022.

Capacity Deployment over the next 10 weeks

Liftings ex APAC are still slightly weaker compared to the past months, however strong bounce back expected from December onwards with strong volumes till Chinese New Year beg of February 2022. Strong liftings on Europe to Americas to continue, the Transatlantic ex North Europe to North America suffers with 10,000 TEU roll pool in Europe (situation unchanged compared to last update). Despite slightly weaker liftings in recent weeks on some of the main trades ex APAC into the world, the rate situation remains tense. All main trades continue to show record rate levels with marginal drops on the spot rates if any at all.

Global Trade Management

Market rates are expected to stay high. Carriers focus on FAK and Premium segments and continue to play the market to their advantage.

We strongly recommend most accurate forecasts for optimal allocation and uplift planning as well as preventing infrastructure bottlenecks (related to availability of truck, rail, barge power).

Free time allowances remain a focus area of the carriers: Import free time in all markets has been generally cut to zero since the beginning of the year. The current circumstances make it very important for our customers to plan volume forecast (we advise 4 to 8 weeks in advance) and be flexible to re-route cargo (for congested destinations). Please expect the situation on all trades to remain subject to continuous changes.

With an uncertain outlook on vessel utilization and partly huge impacts on port terminals, we need to prepare for changing schedules and transit times, sudden / unexpected delays in uplift, increased bottlenecks of equipment availability, inconsistent departures and sudden surcharges possibly resulting in higher costs for the supply chain.

Our experts in Ocean will support and guide for

→ SchenkerOcean strategic carrier partnerships to ensure access to equipment and space on all trades.
Volume forecast and allocation planning: through access to volumes on all alliances and consultative volume planning (allocation match based on customer forecast) we ensure proper prioritization.
Conversion from SchenkerOcean FCL to LCL to ensure uplift of faster required part loads.
Resilient and sustainable shipping possibilities through mixed SchenkerOcean carrier portfolio.
→ Various cargo storage options (using own or contracted warehouses and store goods accordingly to ease the rush of cargo at the same time).
→ Use of inhouse options for airfreight, rail freight and combined modes of transport options.
→ Alternate FCL shipping options via breakbulk (on multipurpose vessels).

  • Europe

(Nov 23, 2021) - All European Ocean Freight Branches are fully functioning operationally.

  • Asia Pacific 

(Nov 23, 2021) - Notwithstanding the market situation as highlighted within Global Ocean Freight section, there are no significant updates on COVID-19 impacted operations as status remains unchanged.

As more countries in the region are pivoting towards an endemic strategy, and cautiously re-calibrating the easing of measures, our priority remains focused on the health and safety of our workforce, as well as remaining vigilant in monitoring the situation to mitigate risk and events with potential impact to operations.

Our Ocean operations continue to be available to support customer needs. Delays could be expected in customs clearance and transportation. Stop-gap measures will be deployed where necessary.

→ Do reach out to your respective DB Schenker representatives for support or solutions where required.

→ To receive APAC daily customer advisories in your mailbox, please subscribe here.

  • Middle East/Africa 

(Nov 24, 2021) - DB Schenker is fully operational and available to manage the current demand from customers even though an equipment shortage has been seen in the region. For more detailed market updates related to Middle East and Africa, please click here (PDF).

  • Americas 

(Nov 10, 2021) - A lot of pressure still ex South America for all outbound trades: Tight equipment, in particular on the East Coast of South America, overly full ships. Pressure on allocation and equipment availability will continue in the coming weeks. Increased market demand for main commodities will continue, depending on the rate exchange which so far is looming a positive trend for exports in coming months.

  • Global

(Nov 24, 2021) - Europe Land is fully operational and available for business, managing existing COVID-19 constraints in European countries. Asia gives a heterogeneous picture with most countries fully operational and available for business while a few countries (such as India) are facing challenges, however operating. Asia Landbridge (China to South-East Asia) as well as Eurasia Landbridge (China – Europe Train) are fully operating, although facing congestions. Land operations in the Americas are also showing constraints, but still working close to normal.

  • Europe 

(Nov 24, 2021) - Some restrictions to contain the COVID-19 pandemic are continuing to be in place in some European countries and are in parts directly or indirectly affecting the transportation of goods. Due to rising infection rates, some European countries (e.g. Austria) go into lockdown measures to break the wave. DB Schenker Land Transport monitors the situation closely and reacts specially to border situations due to regulations imposed by individual countries. For any potential cases of disruptive conditions, we follow our pre-defined contingency plans to ensure flows of cargo as much as possible. In addition, we are adapting our transport service offerings daily to the needs of our customers.

Are you up-scaling or down-scaling your business activity in response to the changing market environment? DB Schenker Land Transport is your partner with one of the strongest and most resilient networks across 40 countries in Europe. Moreover, with our digital channels like connect4Land we offer a 24/7 entry point to our transport services, easy to use from everywhere, every time – Click. Ship. Done.

Europe Land Transport Heatmap Graphic

  • Asia Pacific 

(Nov 23, 2021) - Our Domestic Land product continues unabated to provide our regular high level of service. The situation is improving across APAC, however China is still being monitored closely as the local situation could lead to delays.

Our Asia Landbridge FTL / LTL road service is generally running to schedule, although increasing mode change from Ocean and Air is causing high queueing congestion at the Chinese road export border at PingXiang Following are our observations at key border crossings:

Border Gateway observations

Border congestion due to high market demand may add up to 5 days to Asia Landbridge (current 5 days queueing at PingXiang). The global demand for containers due to Ocean and Air capacity constraints continues to put significant pressure on road assets across the region. DB Schenker staff at Asia Landbridge border offices continue to ensure lead-times are minimized and service levels maintained through “triage” prioritization. Additional labor and associated domicile costs are still required to strategically avoid lengthy quarantine periods for our international drivers. Our Domestic and International Land services continue to meet the high market demand and are strategically positioned to meet the forecast demand spike associated with ongoing reduced Ocean freight and Airfreight capacity. However, Customers are strongly urged to coordinate any volume spikes with their DB Schenker Account Manager as early as possible.

Congestion levels continue to fluctuate on our Eurasia service for Rail and Road. Please refer to table 1.

Low < 3 days, Medium > 3 days, High > 7 days Forecast transit time (CY - CY) westbound is 22 - 40 days and eastbound 25 - 35 days

Table showing the Westbound ETD delay and border congestion delay risks

CN / KZ, CN / MN, CN / RU congestion > 7 days.

Brest / Mala congestion range 7 - 10 days.

Kaliningrad severely congested leading to up to 20 days delay.

Westbound container stocks remain low and are contributing to delays.

Xi’an’s EB booking for sanitary goods & Shanxi Province deliveries may incur additional 3 - 7 days due to inspection.

Kaliningrad (KLG) is currently experiencing high congestion and bad weather leading to delays > 7 days.

Additional costs relating to disinfecting cargo will be imposed upon the relevant freight payer or consignee for all eastbound shipments.

We therefore recommend checking estimated lead times with your DB Schenker Account Manager.

→ To receive APAC daily customer advisories in your mailbox, please subscribe here.

  • Middle East/Africa 

(Nov 24, 2021) - Land transportation may be delayed in some countries due to additional checking. In some parts of the GCC, cargo movement has been restricted to food and essential items.

→ Please get in touch with your DB Schenker Account Manager for more details.

  • Americas

(Nov 10, 2021)

→  USA: Fully operational.
→  Brazil: Market is running in normal conditions. Commercial activities are working normally.
→  Canada: Most provinces maintain moderate restrictions, with some going to a vaccine passport program. No carrier restrictions – capacity remains tight on LTL – particularly to / from western Canada.
→  Argentina: Commercial activities are working normally.
→  Chile: Ports and warehouse near ports working normally.
→  Mexico: Fully operational.

  • Global

(Nov 10, 2021) – While noticing different governmental restrictions globally, our operations and customer services remain stable. No change in monitoring the situation in all regions very closely and prioritizing the protection of our staff and keeping our customers’ businesses running. Therefore, we focus on dedicated guidelines and preventive measures.

For short-term support we keep up our customer service offering:

→ In case you need temporary space, reach out to your DB Schenker Account Manager or local contact person!

  • Europe

(Nov 23, 2021) - All sites in our operations in Europe currently remain fully operational with precautionary measures in place for the health of workers.

  • Asia Pacific

(Nov 23, 2021) - There is no significant change in operational status for APAC countries generally from previous updates.

So far no changes in the situation for China. Should there be any operational effects, updates will be provided to our DB Schenker Account Management teams where necessary. We recommend being in close contact with your DB Schenker Account Managers for any further details. The situation in most countries is stabilizing. We continue to closely monitor all countries in the region.

→ As more countries in the region are pivoting towards an endemic strategy, and cautiously re-calibrating the easing of measures, our priority remains focused on the health and safety of our workforce, as well as remaining vigilant in monitoring the situation to mitigate risk and events with potential impact to operations.
→ For India, please refer to our India website for detailed information via download.
→ For most recent updates on Australia, please refer to our Australia website.
→ To receive APAC daily customer advisories in your mailbox, please subscribe here.

While governmental imposed restrictions in APAC countries continue at varying levels, our service levels so far are maintained with our CL operations available to support customer needs.

Delays may be expected due to availability of workforce and enforced hygiene and monitoring SOPs. Customers may contact the respective DB Schenker representatives for further support if necessary.

  • Middle East/Africa 

(Nov 24, 2021) - All DB Schenker contract logistics facilities in MEA are operational as per the appropriate health and safety standards and other regulations levied by the local government.

  • Americas

(Oct 13, 2021) - Our warehouses continue to operate with precautionary measures in place for the health of our people and hence keeping up our customer services.

→ USA: All operations in the USA remain operational with precautionary measures in place for the health of our people and delivery of services to our clients.
→ Mexico: COVID-19 numbers are still prevalent in Mexico. We are doing everything possible to minimize the impact to our personnel and facilities.
→ Canada: All Contract Logistics sites in Canada remain operational with health and safety measures in place for the safety of our associates and continued service.

DB Schenker Organizational Update

DB Schenker is closely monitoring the COVID-19 situation. With precautionary measures in place, we are aiming to maintain full operability across all DB Schenker operations. In our offices across all continents, we have taken action to enable as many employees as possible to work from home to support the social distancing guidelines put in place by public authorities.

The next customer advisory will be the December 8 release or earlier should there be significant developments. 

Thank you for your patience and support.
DB Schenker COVID-19 Customer Advisory Team

COVID-19 Customer Advisory Global Update – November 11, 2021
COVID-19 Customer Advisory Global Update – October 27, 2021

We have used our utmost care in providing the information above. While the information above has been provided to the best of our knowledge and ability, the DB Schenker Group does not assume any liabilities arising from this information of the use thereof.