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  • Finance / Controlling

    Senior Collector with Bulgarian

    Location
    Bucharest, Romania
    Career Level
    Professionals
    Employment Type, Work Type
    Full time
    Publishing Date, ID-Nr.
    , 202411070010

    Your tasks

    Responsibilities

    • Manage a portfolio of customers for accounts receivable specific activities;
    • Accurately investigate, clarify and allocate incoming payments;
    • Initiate communication via e-mail with the customers to ensure maintenance of their accounts;
    • Perform posting of invoices, recurring bookings, write-offs and individual allowances;
    • Ensure timely and accurately direct debit process, including SEPA mandates activation and clarification of return direct debits;
    • Assist with month-end closing activities;
    • Execute and document internal controls as per the agreed SLAs and internal procedures;
    • Trains and coaches new Joiners on the job, acting at the same time as the go to expert for critical situations/escalations;
    • Contribute to continuous improvement initiatives to optimize service quality;
    • Support performance and process reviews for internal and external customers by providing root cause analysis and preventive action plans.

    Qualifications

    • Bachelor's degree preferred;
    • 1 - 3 years of B2B collections experience;
    • Previous experience in working with ERP, preferably SAP FI module;
    • Advanced English level (min B2);
    • Advanced Bulgarian level (min B2);
    • Advanced knowledge of Microsoft Office package (Excel, Word, Power Point, Outlook etc.);
    • Customer oriented attitude;
    • Strong communication skills, both verbal and written;
    • Ability to work independently and adapt to a fast-changing environment;
    • Strong negotiation and persuasion skills;
    • Time management skills;
    • Attention to details and accuracy;
    • Self-motivated, enthusiastic, meticulous and result-oriented;
    • Ability to organize, plan and transfer knowledge to new joiners or team members, based on the needs;
    • Intercultural knowledge and sensitivity, as well as strong service culture;
    • Ability to collaborate with other departments/ stakeholders to reach the targets.

    Requirements

    Join us and discover what matters to you:


    Attractive Compensation Package

    • Annual performance-based bonus;
    • Meal tickets, Cultural vouchers;
    • Rewards & Recognition Program, Referral and Relocation bonuses;
    • Christmas and Easter bonuses;
    • Recognition of colleague improvement ideas (Ideas4SGBS).

    Health & Well-being:

    • Hybrid or remote work options (location-dependent);
    • Private medical subscription with family discounts (children, spouse/ life partner);
    • 4 short days per year (Leave Office Very Early);
    • Birthday day off;
    • Extra vacation days based on seniority;
    • Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc);
    • Volunteering opportunities within the organization.

    Personal & Professional Development:

    • Mentoring program with access to Schenker Worldwide network;
    • E-Learning platform for continuous learning;
    • Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

    Our offer

    Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!
    As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions.

    At DB Schenker GBS Bucharest, your success is what matters to us.

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