Responsibilities:
- Implementation Support: Collaborate with our global IT organization, global and local P&O teams to implement new tools, processes and integrations. From defining business requirements to managing and facilitating user acceptance testing and preparing the organization for implementation. You'll be at the forefront of driving change and innovation.
- System Maintenance: Act as the primary point of contact for functional areas within P&O teams worldwide, providing support for rollouts and maintenance.
- Data Integrity: Ensure data integrity across multiple systems, ensuring adherence to global templates and mapping values, conducting audits, and troubleshooting issues to maintain compliance with governance and policies.
- Continuous Improvement: Identify opportunities and analyze data for process improvement and efficiency gains, contributing to the evolution of our People Systems and Operations landscape. Undertake additional project and administrative duties as assigned.
- Be the main product expert for one or more of our global P&O products, e.g. related to Talent Acquisition, Total Rewards, Global Mobility, or Employee Survey for internal and external stakeholders in case of technical P&O questions.
Qualifications:
- Degree in Human Resources, Business Administration, or a related field.
- Interest in and affinity for HR tools, strong analytical skills
- Excellent communication and organizational skills.
- Detail-oriented with a focus on accuracy and data integrity.
- Ability to work independently and as part of an internal hybrid team.
- Strong problem-solving skills and a proactive approach to tasks.
- Excellent English language skills.
- Experience with (People / Human Resources) tool support and familiar with HR processes.
- First experience in working with ITSM tools (Service Now) and Jira and with user acceptance testing.
Your aspirations are our priority.
Embark on a fulfilling career journey with Global Business Services Center!
Our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Sea, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.
Join us and discover what matters to you:
Attractive Compensation Package:
- Annual performance-based bonus
- Meal tickets, Cultural vouchers
- Rewards & Recognition Program, Referral and Relocation bonuses
- Christmas and Easter bonuses
- Recognition of colleague improvement ideas
Health & Well-being:
- Hybrid working mode (Bucharest office located near the metro station in Pipera)
- Flexible working hours as per internal policy
- Private medical subscription with family discounts (children, spouse/ life partner)
- 4 short days per year (Leave Office Very Early)
- Birthday day off
- Extra vacation days based on seniority
- Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
- Volunteering opportunities within the organization
Personal & Professional Development:
- Mentoring program with access to Worldwide network
- E-Learning platform for continuous learning
- Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.