Customer Service Operative
- Locatie
- Tilburg, North Brabant, Nederland
- Carrièreniveau
- Professionals
- Type werk, Type werk
- Full time
- Publicatiedatum, ID-nr.
- , 347438
Uw taken
The position
- Act as the first point of contact
- Administrative handling of the order process for incoming and outgoing goods
- Proactively thinking along with the customer, ensuring an adequate and customer-oriented handling of complaints and solving any problems as quickly and effectively as possible
- Independently perform various administrative activities
- Checking and ensuring the follow-up of customs documents, invoices, etc.
- Actively thinking about improvements in the process and service and implementing improvement actions
- You ensure that your customer is and remains satisfied with the service provided
Vereisten
We ask
- Relevant logistics expertise obtained through training and/or experience within logistics
- Experience in a customer service role (B2B) where you were responsible for either a big or challenging customer
- You are proficient with the Microsoft Office package
- You master the English language verbally and in writing. Dutch language is a pre.
- Competences that are important for this position: customer-oriented, communicative, solution-oriented, proactive, stress-resistant and flexible in tasks and hours
We offer
- Competitive salary
- 27.5 vacation days
- Career opportunities & room for personal development
- Fixed travel allowance
- Eco-friendly cycling plan
- Advantageous pension scheme
- Annual profit sharing
Interested? We look forward to receiving your application!
Please apply through our internal career site or forward us your resume via .
Ons aanbod
Do you have experience in logistics, do you know how to get things done and are you a customer binder who ensures quality and optimal customer experience? Then apply immediately for this vacancy of Customer Service Specialist! For the Customer Service department in Tilburg, we are looking for a flexible and experienced Customer Service colleague to join our team for 40 hours per week. Together with your colleagues you are the first point of contact for our customers and their questions. You are a specialist for your customer group and take care of the following tasks. This is a temporary position from November 2024 until August 2025, with the option of extension.
Contact
DB Schenker is acting as an Employment Business in relation to this vacancy.