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Service & Aftermarket Logistics

DB Schenker’s Reverse and Spares Logistics solutions help you reduce your service cost and waste by optimizing repairs and returns. 

DB Schenker’s Service & Aftermarket Logistics are globally-renowned services, designed to support Spare Parts and Reverse Logistics needs. With our global coverage, robust transportation network and industry-leading logistics experience, our Service & Aftermarket Logistics solutions can help you reduce your service costs and waste. 

Our Reverse Logistics & Repair Services solutions minimize the cost and increase the velocity of the most complex area of the supply chain ¬– returns.  We combine consolidated transportation with specific reverse center processes and systems to provide:

Reverse Logistics

  • RMA (Return Material Authorization) Processing
  • Return parts verification
  • Returns inspection and disposition
  • Replacement and warranty check
  • Return to vendor
  • Asset recovering
  • Recycling. 

Repair Services

  • Visual & Mechanical inspection
  • Screening
  • Technical inspection
  • Module replacement
  • Dismantling
  • Refurbishment and board repair (up to chipset replacement)

On the other hand, our Spares Logistics solutions ensure successful maintenance service on a global level. Our global warehouse footprint allows us to set up a spares network consisting of central/regional dedicated spares centers and last mile local shared spares depots, dedicated to the individual after markets of the customers.

Our Spares Logistics Services include:

  • Just-In-Time delivery to supply maintenance programs for end customer
  • Time based service levels
  • Warehousing and value added services like kitting, technical inspection and repacking
  • Global stock transparency
  • Transport consolidation and optimization
  • Last mile delivery
  • Transport and logistic coordination by control centre concept

Benefits

  • Full Range of Services: Combine with our contract and lead logistics to create the ultimate, integrated supply chain experience.
  • Reduced Inventory Holding Costs: though providing supply chain visibility and efficient inventory management
  • Increased velocity and reduced reverse chain costs

Contact

Itzel Dolande 

Itzel.dolande@dbschenker.com​​​​​​​

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Our worldwide network for procurement, distribution and aftermarket logistics ensures your components and vehicles reach their destination. We offer a range of storage services and transport modes, including road, rail, ocean, or air freight. We also provide eco-friendly transport solutions, consulting services, and 3PL/4PL concepts.

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We work closely with you to develop customized supply chain solutions. We also offer many supplementary services, including customs clearance, co-packing, fulfillment, production supply, projects shipments, fairs and exhibitions services, and eco-friendly transport.

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The reliable delivery of healthcare products can be lifesaving. Which is why we develop supply chain solutions with you to ensure that time- and temperature-sensitive products reach their destination safely. We ensure the integrity of sensitive goods through special handling and monitoring services.

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Our services cover a wide range of sub-industries along the industrial value chain, ranging from transport solutions for raw materials to spare parts logistics for engine manufacturers. Using our global transportation and expertise in contract logistics, we can optimize your supply chain from end-to-end.

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eSchenker: It's so easy

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.

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The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in.

Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.

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