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MR & PR; Manager In Warehouse Checking Boxes,

Service Desk Agent with Swedish

Your tasks

Act as a Single Point of Contact for all IT Users
Log, categorize and prioritize all relevant incidents and -service requests
Provide first level support in order to restore the service as quickly as possible
Properly allocate incidents and service requests to other Resolver groups

Requirements

Must-haves:

Fluent written and spoken Swedish (at least Upper-intermediate)
High level of IT literacy
Customer service mindset
Professional working proficiency in English

Nice-to-haves:

Proven experience in providing IT Support
Experience in ITSM tool usage (i.e. Service Now, Remedy, HP SM etc.)
ITIL knowledge

Our offer

Having an impact. In our team every opinion matters. We are inviting everyone to bring their ideas along because we think that it helps us to create the best products possible.

Minor benefits for you to enjoy. Holiday bonus, subsidies to private healthcare, sports cards, cinema, and theater tickets and group insurance.

Great atmosphere. Awesome people, foosball and after work beer is at your disposal.

Challenges. We are not afraid of challenges because they are fun to solve Development. We are offering you not just a job but the place where you can professionally and personally grow

Open Communication. We strongly believe that good communication is at the core of all successful companies. That’s what we cultivate in our company as well.

Contact

Job Details

Position

Service Desk Agent with Swedish

ID

201912190032

Company

Schenker Technology Center (Warsaw) Sp. z o.o.

City

Warsaw

Created

Jun 22, 2020