MR & PR; Manager In Warehouse Checking Boxes,

IT Service Support Specialist

Twoje zadania

Key tasks and responsibilities:
  • Support and maintenance of local IT services (i.e. applications, user hardware and network/infrastructure)
  • Proactive user support in the Workplace environment
  • Proactive local infrastructure maintenance to guarantee continuity of IT services
  • Support the local installation of PCs, notebooks and software components (also as part of rollouts)
  • Providing support during onboarding processes (e.g. PC setup, IT induction training) in cooperation with HR department
  • Co-creating local IT requirements
  • Development and updates of technical manuals
  • Co-responsibility for standardization of ICT equipment (SW, HW and local infrastructure services)
  • Coordination of the resolution of problems with application, hardware and software
  • Support of local ICT and Security equipment
  • Administration of the access control system
  • Supporting integration testing of new or changed solutions
  • Cooperation and coordination with external suppliers
  • Awareness of service level agreement targets
  • Creating progress reports when involved in rollouts


  • Excellent customer service skills and ability to interact with employees at all levels
  • More love for people than for computers
  • Fluent in English language (both written and spoken)
  • Passion for technology with 1-3 years of technical experience
  • Openness to cultural diversity
  • PC, LAN/WLAN network troubleshooting skills
  • Experience in working according to professional processes in the area of ITSM
  • Knowledge of the processes of service management (ITIL)
  • Knowledge of the asset management process
  • Experience in usage of ticket management systems
  • Experience in working in international teams


Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

Medical healthcare package
Private medical healthcare offers various packages for you and your family.

Sport Card
Sport card gives you free access or discounts to many sport objects.

Life insurance
Life insurance for you and your family members.

Holiday Bonus
If you take a two week continuous holiday, you can apply for the special bonus.

Pension Program (PPE)
PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.

Annual Bonus
Depending on company results we offer you annual bonus.

Language Courses
We offer you a possibility to improve your language skills.

Nasza oferta

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.


Szczegóły oferty


IT Service Support Specialist




Schenker Technology Center (Warsaw) Sp. z o.o.


Warsaw, Masovia