As suas funções
- Governance and Framework for Schenker’s global digital solutions portfolio
- Service Management and Operations for Digital Solution’s service portfolio
- Provide digital solutions to optimize customer interaction with Schenker via multiple channels and drive internal global collaboration
- Contribute to implementation of new solutions (e.g. feasibility studies / pilots / prototyping)
- Plan and manage local solution migrations to Digital Solution’s portfolio
- Contribute to planning and managing local solutions migration
- Manage small Customer Projects (e.g. customized configurations/set-ups)
- Subject Matter Experts on Schenker’s digital solutions portfolio
- Consult and align with internal business partners and SPOCs on Digital Solution’s service portfolio
- Training and Communication
- Supplier relationship management
- Legal & Data Protection
- Communication Management with all involved parties and stakeholders
Requisitos
- Minimum bachelor's degree in Business Administration, Logistics, Computer Science or related disciplines
- At least 2 years work experience in similar position (Service Manager, Project Manager)
- Experience identifying process improvements and coordinating their implementation
- International experience in customer projects and service management
- Understanding of business and IT processes
- Strong organizational and multi-tasking skills
- Customer and service orientation
- Strong interpersonal skills and ability to work effectively across diverse organizations, groups and functions
- Flexible thinker able to operate in a changing environment
- Team player with very good communication skills
- Fluent Business English (written and spoken)
- Excellent MS Office skills
A sua oferta
- Private health care with an option for a family coverage
- Group life insurance
- Subsidized sport cards, cinema and theatre tickets
- Structured training and development program
- Clear career path
- Work for a global industry leader
- Various challenges at work
- Great atmosphere
- Opportunity to participate in the employee volunteering program