Business Development Manager (Freight Forwarding)

The Company

DB Schenker is a globally integrated Transport and Logistics company providing international air and sea freight forwarding services together with national logistics solutions across Australia and the globe.

About DB Schenker

At DB Schenker you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

The Role

We are seeking a motivated sales professional with experience in the Australian Freight Forwarding market to join our business development team in Melbourne.

Departmental/ Operational Key Responsibilities Include:

• Develop and close new business - Develop, implement, monitor and adjust agreed sales goals and processes to support the efficient and effective achievement of DB Schenker's commercial objectives;
• Identify and develop qualified and real time sales pipeline in excess of 10 x target value - Support actively defined campaigns (e.g. vertical market, trade lane, transport mode, import/export related);
• Work with the State Sales Manager to develop strategies and activities to support existing customer relationships and grow new accounts;
• Develop, direct and manage with the marketing/sales teams initiatives on new sales contacts;
• Provide accurate information to enable Implementation to create customer SOP;
• Contribute as a key member of the Management Group to overall plans, strategies, tactics, budgets and performance review and action planning;
• Mandatory attendance to internal meetings as per requirement of sales management;
• Manage agenda's for internal and external visitors;
• Working together with Customer solution team to develop value added solutions;
• Keeping CRM and customer records up to date;
• Escalate complaints with the respective department and follows up to ensure customer receives feedback within reasonable time;
• Provide quotes to customer in a timely manner and in line with standard DB Schenker official quotation format.

Key Competencies and Skills Required:

• 5+ years business development and sales experience;
• Knowledge of and experience in the freight forwarding and logistics market in Australia;
• Knowledgeable in international import / export regulations specific to the position / department;
• Business degree or equivalent; or four to ten years related freight forwarding/sales experience and / or training; or equivalent combination of education and experience;
• Learn, be proficient and be up to date with Microsoft Office (Excel, PowerPoint, Word);
• Excellent sales skills gained in a similar position;
• Good written and verbal communication skills;
• Ability to read, analyse and interpret general business periodicals, professional journals, technical procedures, or government requirements;
• Ability to write reports business correspondence and procedure manuals;
• Ability to effectively present information and respond to questions from groups of managers, customers and staff;
• Ability to adapt and work in a rapidly changing and evolving structure, flexibility and a very high level of urgency combined with similar levels of care and attention to detail.