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MR & PR; Manager In Warehouse Checking Boxes,

Ocean Export Controller X 2

As suas funções

Purpose and main tasks:
Ensure the accurate and timely movement of cargo to- and from specific locations within the service standards agreed with the Customer.

Handle all Customer facing communication and shipment related internal communication between/with DB Schenker stakeholders.

Handle all Vendor facing communication and shipment related internal communication between DB Schenker stakeholders.

Provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution.

Create and manage ocean export documentation

Handle relevant ACR (Advance Cargo Reporting) activities.

Execute pre-carriage services by truck, rail or barge.

Ensure Customers are invoiced for all shipment related charges.

Accountable:
Run compliance check against corporate and legal guidelines.

Run compliance check against destination country ocean freight SOP.

Ensure valid quotation for Shipper is in place.

Continuously obtain adequate shipping volume forecast information from Shipper and maintain this information at all time – as applicable.

Receive volume forecast information from Destination Office and overlay with Shipper's volume forecast - as applicable.

Utilize volume forecast in managing allocations with Carriers – as applicable.

Handle continuous pre-shipment status follow-up with Shipper and inform Destination office - as applicable.

Receive booking request from Shipper or Destination Office.

Qualify booking request details against customer service agreement and current market conditions.

Request and receive VGM details from Shipper - as applicable.

Request update from MDM Team (Master Data Management) as applicable.

Capture Shipper's booking request in TMS (TANGO) for file creation - as applicable.

Initiate credit check for Shipper and follow up on credit issues with Finance Team.

Evaluate requested routing, equipment availability and enter preferred carrier routing into TMS (TANGO).

Facilitate communication between Customer and Export Customs Team - as applicable.

Receive and/or upload relevant Customer documents to digital archive (ODM) - as applicable.

Book with Carrier as per allocation.

Manage and confirm booking with Carrier.

Book with LCL Gateway / LCL Hub based on routing details provided by TMS (TANGO).

Manage and confirm booking with LCL Gateway / LCL Hub.

Request invoice from Carrier and forward to Operational Accounting Team for processing - as applicable.

Create exceptional and accessorial income reserves and cost accruals in TMS (TANGO).

Confirm loaded container arrival at CY (Container Yard) for self-deliveries by Shipper.

Perform required interaction with CY (Container Yard) and port authorities - as applicable.

Confirm shipment arrival at CFS (Container Freight Stations) for self-deliveries by Shipper.

Determine optimal vendor, routing and price for pic up arrangements.

Provide pick up instructions to vendors.

Confirm pick up in TMS (TANGO).

Confirm container delivery to the CY (Container Yard).

Update TMS (TANGO) with truck / vendor details - as applicable.

Provide self-delivery instructions to Shipper - as applicable.

Send pick-up details to Shipper - as applicable.

Send 'Booking Request Receipt' and/or 'Booking Confirmation' to Shipper.

Capture cargo and container details into TMS (TANGO) based on Customer documentation.

Provide MBL instructions to the Carrier.

Enter VGM data into TMS (TANGO) and submit to Carrier – as applicable.

Verification of Draft MBL and enter MBL number into TMS (TANGO).

Arrange and complete cargo insurance details - as applicable.

Continuously monitor shipment 'on board' status with Carrier.

Update ETD and ETA in TMS (TANGO) in case of vessel/schedule changes.

Enter ATD (actual time of departure) into TMS (TANGO) once available.

Issue HBL as per Shipper's instructions.

Verify payment status of invoice to Shipper.

Obtain HBL (for Originals) signature from Operations Management - as applicable.

Release HBL to Shipper following DB Schenker's BL release procedures

Execute HBL 'Telex Release" procedure - as applicable.

Request MBL 'Telex Release" procedure - as applicable.

Generate Shipping Notice to network partner in TMS (TANGO).

Confirm MBL receipt in TMS (TANGO).

Enter ACR (Advance Cargo Reporting) details into TMS (TANGO) and submit data - as applicable

Ensure ACR (Advance Cargo Reporting) filing is accepted.

Provide shipment details (manifest) to customs authorities - as applicable.

Issue and dispatch NCF (Network Contribution Fee) voucher to Network Partner in TMS (TANGO)

Ensure on-time invoicing within corporate guidelines.

Cross-check all cost accruals in TMS (TANGO) and ensure all applicable charges are invoiced.

Create invoicing package / pouch and dispatch to Customers.

Ensure that all accrued costs have corresponding revenues in TMS (TANGO).

Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Ocean Management Team - as applicable.

Perform required interaction with CY (Container Yard) and port authorities - as applicable.

Provide BL Draft to Shipper.

Evaluate and ensure shipment profitability

Generate operational reporting for Customer - as applicable.

Timely and accurate completion of activities in TMS (TANGO).

Manage and resolve invoicing disputes with vendors.

Receive and/or upload relevant Vendor documents to digital archive (ODM) - as applicable.

Ensure compliance with Customer specific KPI's - as applicable.

Responsible:
Act in a manner which increases Customer satisfaction and loyalty, maximizes shipment profitability and decreases operating expenses.

Promote a paperless, digital office environment utilizing all modern communication methods and electronic tools provided by DB Schenker.

Support a positive, attractive working atmosphere and office environment.

Informed:
All general management guidelines, processes and developments of importance to the operational execution of ocean freight products.

All Ocean Freight related guidelines, processes and developments of importance to the operational execution of ocean freight products.

All KAM/Sales related guidelines, processes and developments of importance to the operational execution of ocean freight products.

All IT related guidelines, processes and developments of importance to the operational execution of ocean freight products.

Requisitos

Required skills:
Ability to multi-task.

Effective communication skills and professional communication etiquette.

Fluency in written and spoken English.

Fluency in written and spoken [local] language.

Perform well under pressure.

Strong computer (Windows PC) skills.

Typing skills (at least 30 words per minute).

Decision-making and problem-solving skills.

Ability to prioritize and manage time.

Attention to detail and accuracy.

Organizational skills.

Must work well within a team.

A sua oferta

Contacto

Interested individuals who meet the vacancy criteria are invited to submit their CV‘s to the Human Resources Department via email za.sm.jnb.careers@dbschenker.com

All applications will be treated with the strictest confidence.

  • Note: Please read advert thoroughly. Candidates are selected strictly according to the vacancy criteria. If you have not been contacted within two weeks from the closing date, consider your application unsuccessful.

Detalhes do trabalho

Cargo

Ocean Export Controller X 2

ID

202101120043

Empresa

DB Schenker South Africa (Pty) Ltd

Cidade

Durban

Criado

15/06/2022