MR & PR; Manager In Warehouse Checking Boxes,

Business Services Land Transport Iberia

As suas funções

Part of our Iberian team, you will be responsible to delivery high levels of customer service, improving customer satisfaction and driving KPI's and improving cost efficiency.

  • To ensure the department operates in accordance with company policies and following standard process.
  • Responsible for staffing requirements and selection.
  • Contributes to the overall achievement of the budgeted Land business financial result in the branch through the management and optimization of subordinate processes.
  • Manage Customer Service budget.
  • Accepting, implementing and executing cluster/country KPI´s.
  • Definition of branch related Customer Service KPI´s
  • Responsibility of optimizing the administrative processes by increasing their efficiency and reducing costs.

Requisitos

  • Multi-year working experience in managing projects as well as analyzing and improving processes in Business Services .
  • Solid understanding of Business Services landscape in Land Transport across Europe.
  • Proven working experience as a customer service manager.
  • Operational knowledge of software, databases and customer service tools.
  • Customer orientation and ability to adapt/respond to different types of needs.
  • Leadership skills to successfully run a team.
  • Excellent communication and intercultural skills to drive alignment and collaboration.
  • High level of English language.

Benefícios

  • Ongoing Professional Development
  • Flexible Work Culture
  • Mind-Body Balance

A sua oferta

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,900 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

Contacto

If you wish to apply, please send a resume and completed employment application to recrutamento.portugal@dbschenker.com

(*) Equal Opportunity Employer: At DB Schenker we are proud of our diverse work-force and we are committed in enhancing it further.
There for, we welcome all applicants, regardless of gender, age, disability, nationality, religion or sexual orientation.

Detalhes do trabalho

Cargo

Business Services Land Transport Iberia

ID

202103310055

Empresa

Schenker Transitarios, LDA

Cidade

Portugal

Criado

30/mar/2021