- Disseminate updated information from Customer, Carrier to warehouse operations timely and accurately.
- Email and follow-up phone call to update Customer, stakeholders on the latest development and milestone update of any customer orders and hub operation related issues.
- Coordinate with customer on the Urgent/Exception pull and work with operation team to handover the goods on timely.
- Review/troubleshoot the audit trail report for any inventory discrepancies.
- Perform system update on timely and accurately on any request from Customer or their Suppliers to on-hold parts in Warehouse Management System (WMS) and ensure the parts are segregated with proper label at on-hold location area.
- Notify Customer on any shipment discrepancy via mail and follow-up by phone call for subsequent follow-up.
- Respond to Customer or related parties email promptly.
- Coordinate with Operation team if any rework/screening/scrap activities as per Customer requirement.
- Properly file, update and maintain all company documents and records.
- STPM/Diploma
- Certification in Communication Skill and SAP hands-on is added advantages
- Able to speak and write in English
- Computer literate (Microsoft and Excel)
- Possess valid driving license and own transport preferred
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.
To be considered for this position you must have valid rights to work and live in Singapore