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Customs Supervisor

Vaše úlohy

Tasks & Responsibilities

  • Plans, implements and supervises operation plan to ensure compliance with U.S. Customs regulation, responds to any deviations of the process and communicates exceptions and resolution suggestions to appropriate management
  • Frequently interact with team, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc.
  • Develop team atmosphere focused on internal and external customer service and drive performance to ensure required levels of productivity and organizational objectives are met
  • Select, place, and train staff and define specific job assignments within specialty teams
  • Monitor and maintain working knowledge of brokerage team work activity, balance capacity and workload, while seeking improvement in the process and team efficiency
  • Review electronic files to ensure the documents are properly organized, and shipment notes are timely, accurate and informative
  • Supports brokerage functions such as classification, entry of goods, filing entries with U.S. Customs, bond cancellations, customs inspections and release of shipments
  • Strong knowledge and understanding of Participating Government Agency, interprets Customs regulations for applying correct classification to imported products
  • Monitor timely account set up, client profiles and billing activities; including but not limited to cost control, statement processing and Customs duty discrepancy
  • Work closely with transportation teams and peer-managers to seek mutual benefiting process and workflows
  • Monitor and control files within brokerage processing tools to maintain process flows
  • Continuous process improvement in all areas of responsibility

Deliverables & Achievables

  • Filing of custom entries on all goods, maintain data integrity of process tools and assure pre-filing of all entries within company guidelines


  • Analysis of situation or data
  • Exercise judgment of procedures and policies to determine appropriate action
  • Act as advisor to team as required to meet schedules or resolve problems
  • Customs brokerage license is preferred but not required
  • Understand results and impact of erroneous decisions or delays in process on internal and external customers
  • Exceptional interpersonal, analytical, problem-solving and communication skills required

Naša ponuka

DB Schenker is the world's leading global logistics provider - we support industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management. Integrated logistics resides at the world's most important intersections, where the flow of goods creates an effective link between carriers. Our value-added services ensure the flow of goods continues seamlessly and supply chains stay lean and optimized for success. Our business holds top positions in automotive, technology, consumer goods, trade fair logistics, special transports, and special events logistics.


Equal Opportunity Employer

Detaily pracovnej ponuky


Customs Supervisor




Schenker, Inc.


Charlotte, North Carolina