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Service Desk Analyst
Join us and kick off your career

Support users of DB Schenker’s global applications

Join us at DB Schenker Technology Center Warsaw and take your first steps in IT.

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Become a Service Desk Analyst

Together with the team, you will ensure the smooth operation of DB Schenker applications. And it can be the beginning of your professional growth at our company, as we offer a lot of opportunities for those who want to develop in various areas of IT. Don’t wait, join us!
Become a Service Desk Analyst Apply Now

What will you get with us?

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Work internationally

We ensure that you will use English and probably other languages you know every day. The apps we support in our work are used by global users in different countries, so you will cooperate with global partners. What is more, our team at Warsaw is highly diverse and multicultural. We have employees from more than 20 countries on board and speak more than 30 languages.

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Find your place in IT

In our company huge share of the vacancies are taken by internal candidates. Many colleagues change their position as a result of vertical and horizontal promotions. We support our employees in gaining new competences and skills. You can use e.g. shadowing opportunities in other teams to get to know the other IT roles better and check what will work for you.

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After hours….

Everybody knows that it is not only about the work. In our hub, you will have a lot of possibilities to involve in extraordinary additional initiatives. You can join our Running Team, involve in charity and ecological actions or become a part of an employee-driven group that plans and helps to organize fun and integration events for the whole team.

How we work? Flexibility and work-life balance are not just the empty words

In our company you can choose from 3 possible working models that will ensure you maximum work comfort and balance between your private and professional live. Everything depends on your individual needs.

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Smart Office

For those who cannot live without other people's company or the comfort of the office. In this work mode, our employees spend most of their working time on site, still having a possibility to work remotely from time to time.

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Smart Hybrid

For those who value both - flexibility and comfort. In the Smart Hybrid model, you can divide your working time between home and office and benefit from both solutions equally.


Smart Remote

For those who value remote work and are masters of self-organization. In this mode, your home will literally become your workplace, and you will visit the office only for important occasions like team meetings or training.

Apart from different working models available, we also ensure flexibility in terms of working hours. Of course, you need to be present on obligatory meetings, but usually you can adjust your working plan to your lifestyle. For those who work remotely, we give technical equipment and subsidy for electricity and Internet costs.

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We are a Great Place to Work, it’s proven!

In 2022 we have obtained our second in row Great Place to Work certificate. It is extremely valuable for us, as the result depends mostly on the satisfaction of our employees, who again confirmed that we do very well, even great, as an employer.
We are a Great Place to Work, it’s proven! Learn more


What else do we offer for your comfort, development and wellbeing?

DB Schenker Employee Benefits - Compensation and Benefits

Annual Bonus

Depending on company results we offer you annual bonus. You can expect to get around 8,5% of your annual salary.

DB Schenker Employee Benefits - Mind-Body Balance

Private Medical Care

Private healthcare offers various packages for you and your family.

DB Schenker Employee Benefits - Quality of Life

Sport Card

The subsidized Multisport card will enable you free access or discounts to many training facilities.

DB Schenker Employee Benefits - Holiday Bonus

Holiday Bonus

We want you to get proper rest, so we will give you extra money If you take a two week continuous holiday.

DB Schenker Employee Benefits - Travel Abroad

Life Insurance

You can choose from wide offer of life insurance packages for you and your family.

DB Schenker Employee Benefits - Learn Languages

Language Courses

We offer you a possibility to improve your language skills.

DB Schenker Employee Benefits - Ongoing Professional Development

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

DB Schenker Employee Benefits - Tuition Fees

Udemy Platform

We want to encourage you to acquire and develop professional skills. That's why you can get access to Udemy for Business learning platform.

DB Schenker Employee Benefits - Retirement Programs

Employee Pension Scheme (PPE)

PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.

DB Schenker Employee Benefits - Flexible Working

Flexible Working Culture

We want you to work in pleasant atmosphere and give you flexibility about your working hours.

DB Schenker Employee Benefits - Refer a Friend

Referral Program

If you know someone who fits our culture and can build our team, you can refer them and get attractive reward if they stay with us.

DB Schenker Employee Benefits - Relax Zone

Relax Zone

In our office you can find various relax and recreation zones that will enable you to charge life batteries and have fun.

DB Schenker Employee Benefits - Free Bike Parking

Free Bicycles and Motorbikes Parking

In our facility you can park your unicycle for free in the underground parking.

DB Schenker Employee Benefits - Lockers and Showers

Showers and lockers

At our business complex you can have showers and lockers at your disposal.

DB Schenker Employee Benefits - Company Events

Company Events

Every year we organize two company parties when we spend time together and have fun.

DB Schenker Employee Benefits - Casual Dress Code

Casual dress code

Our rules concerning dress code are very simple and approachable.

DB Schenker Employee Benefits - Affordable Meals

Fresh Fruits Everyday

Every day you can find fresh delivery of fruits in our kitchens.

DB Schenker Employee Benefits - Free Beverages

Free Beverages

In our office you can always have a cup of good coffee or tea, as well as still and sparkling water.