It has always been our goal to ensure that every one of our customers' shipments arrives at its destination on time. With the help of digital tools, we can instantly grasp accurate logistics information and provide convenience for our customers. In the context of global digital transformation, DB Schenker Greater China has been committed to developing digital products and services that are more adapted to the needs of the Chinese market.
A WeChat mini program called DB Schenker+ was launched recently, being created specifically for DB Schenker Greater China customers! We will optimize your customer experience by providing real time tracking, covering air, ocean, rail, and domestic land products through the WeChat mini program, DB Schenker+.
Open the WeChat app on your mobile phone and you can "Track &Trace" online: Query the freight transport information with one click and grasp the order information in real time. A one-stop process tracking can be applied to both domestic and cross-border goods.
How to find us?
Scan our WeChat QR code, follow the official DB Schenker account
Click "Service Zone" - "Online Service"
Scan the QR code, log in to the DB Schenker+ mini program
Click "My Profile", select your language preference
Track & Trace
Enter the DB Schenker+ main menu and click "Track & Trace" to experience the powerful search function and smooth interface operation of DB Schenker+ !
You can enter a DB Schenker Reference No., or make an inquiry with a Customer Reference No., our "Track & Trace" function supports multiple shipment tracking, with which you can enter multiple order numbers at the same time, for bulk queries.
Make an inquiry with a Customer Reference No.
Multiple order queries
Track the transport information, cargo details, milestones…
If you have any questions, please submit to our team via "My Profile"-"Feedback" in the Mini Program.
DB Schenker + will continue to optimize your customer experience, and more digital applications will be launched soon, please stay tuned.