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MR & PR; Manager In Warehouse Checking Boxes,

Application Support - Level II

Your tasks

Tasks & Responsibilities:

  • Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures
  • Uses application management software and tools to investigate issues, collect performance statistics and create reports
  • Prioritizes and diagnoses incidents according to agreed procedures
  • Escalates unresolved incidents
  • Facilitates recovery, following resolution of incidents
  • Documents and closes resolved incidents according to agreed procedures
  • Assists with the implementation of agreed remedies and preventative measures
  • Carries out agreed applications maintenance tasks
  • "Go Live" support after introduction of new solutions
  • Supporting the processing of service requests
  • Configuration of software parameters to meet business requirements by using the existing data

Requirements

Details/Specification/Explanation of the role specific skills

  • This is a support level I position.
  • Exceptional interpersonal and analytical skills required.
  • Bachelor's degree or equivalent required.
  • Generally, prefer 2-4 years of related experience

Benefits

Medical
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

Vision
The option for separate vision coverage for eye exams, frames, and contact lenses.

Dental
The option for separate dental coverage to cover preventative major and basic dental services.

401(k)
The company offers a pre-tax 401(k) contribution plan with a company match.

Direct Deposit
We offer direct deposit to all employees.

Holidays
On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, plus 4 floating holidays.

Our offer

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Contact

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Job Details

Position

Application Support - Level II

ID

202205210004

Company

Schenker, Inc.

City

Lakewood, Colorado

Created

May 21, 2022