Sus tareas
Responsibilities of the job:
* Managing a portfolio of clients for Dunning & Collections activities
* Initiate communication via mail/ phone with the customers to ensure timely collection of company receivables;
* Make recommendations for account hold/blocks based on credit status, account balance and customer's payment behavior;
* Work with customers, sales and operations to resolve escalations and support dispute management process by timely identifying, qualifying and assigning disputes;
* Execute account reconciliation;
* Execute and document internal controls in support of audit team;
* Contribute to continuous improvement initiatives to optimize service quality;
* Support performance and process reviews, for internal and external customers by providing root cause analyses and preventive action plan;
Requerimientos
Requirements of the job:
* Bachelor's degree preferred;
* Previous experience in working with ERP, preferably SAP FI module, is a plus;
* Advanced English level (min B2);
* Basic knowledge of Microsoft Office package (Excel, Word, Power Point, Outlook etc.);
* Customer oriented attitude;
* Strong communication skills, both verbal and written;
* Ability to work independently and adapt to a fast-changing environment
* Negotiation and persuasion skills
* Self-motivated, enthusiastic, meticulous, and result-oriented
DB Schenker GBS Bucharest is committed to create a dynamic work environment that values proactivity, customer focus, team spirit, open feedback and integrity.
What we take pride in:
Attractive compensation package
* Performance-related bonus scheme based on Yearly evaluation process
* Meal Tickets, Cultural vouchers
* Rewards and Recognition Program, Referral Bonus, Relocation Bonus
* Rewarding improvement ideas implemented by our colleagues - IDEAS4SGBS
Health and Well-being
* Flexible work environment thru Hybrid or Remote working model depending on your current location
* Private Medical Subscription for employees and special prices for family (children, spouse/ life partner) medical subscription
* Life insurance
* 4 short days per year (Balance your work life with Leave Office Very Early days)
* Birthday day off (to celebrate your anniversary)
* Extra vacation days according to seniority in the organization
* Access to different discounts on products and services such as WorldClass Gym, 7Card, Therme, Samsung, etc
* Various wellbeing initiatives and events such as Talent Contest, Quiz show, Ted Talks and also private sessions with a Psychologist.
* Opportunities to get involved in volunteering activities
Personal and professional development
* Opportunities to get involved in projects within the organization
* People projects: career development, company communication, ways of working, etc
* Process Improvement and standardization projects
* Mentoring program for all employees, access to Schenker Worldwide mentoring network.
* E-Learning System available for all employees
* A 'promote-from-within' culture, giving our colleagues the opportunity to grow their careers
More open jobs you can find here: Find Jobs - Internal Careers (Global) (deutschebahngroup.careers)
Nuestra oferta
Company description:
At DB Schenker GBS Bucharest you can be a partner of an accounting excellence and supporting activities team.
A team that is part of a global logistics network that connects the world. With more than 76000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.
We offer support to over 35 countries, 3 business units in more than 20 European languages. DB Schenker GBS is a global employer and we are constantly looking for new starters or experienced enthusiasts to join our team. We provide services in: - Finance and Accounting - Sales and Business Support - Air and Ocean Supporting Functions.
Here, we encourage you to actively shape your career in a solid organization and take part in designing new traditions. Together as one team, we are Here to move.
Contacto
Schenker Deutschland AG is acting as an Employment Agency in relation to this vacancy.