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Customer Advisory Regarding the Issuance and Receipt of Original Bill of Lading At DB Schenker Vietnam – Ho Chi Minh office

Date: HCMC – Jul. 19, 2021

Dear our Valued Customers,

We would like to express our most sincere thanks for your valuable support to DB Schenker Vietnam so far.

Due to the complicated situation of the COVID-19 epidemic currently and follow up the guidance from Prime Minister ‘s Directive 16 in refraining the COVID-19 pandemic in Ho Chi Minh City and other provinces in the South of Vietnam, we would like to inform on the issuance of the original bill of lading for ocean export shipments and the presence of the original bill of lading to get D/O for ocean import shipments at DB Schenker Vietnam - Ho Chi Minh office from July 19, 2021 to Aug. 02, 2021 as follows:

1.The issuance of OBL (Original Bill of Lading)  for ocean export shipments:

Please send your request to issue the OBL with full information ( OBL# and the pick-up OBL date) to email: vn.dl.sgn.ocean.doc@dbschenker.com before 1 working day.

Customers can select to get the OBL through either of 02 below options:

1a. Pick up OBL by a nominated express/courier service of customers:

Express/Courier service staff must present at Schenker HCM office:

  • Customer’s Authorization Letter for Express/Courier company to pick up OBL (long term validation).
  • Express/Courier company’s Introduction Letter (to indicate the messenger name and OBL number)
  • Identification card of the messenger

Address of Schenker HCM office: Schenker Vietnam Co., Ltd – Floor G, South Building, 60 Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam

1b. Schenker deliver OBL to customer through Schenker’s express/courier service:

  • Customers should courier the original Guarantee Letter with stamp & signature to below Schenker office, asking Schenker to send OBL to customer’s premise by express service:
  • Address: Schenker Vietnam Co., Ltd – Floor G, South Building, 60 Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam
  • Recipient: Ocean – Ms. Nguyen Thi Kim Tuyen (094 5995 417)/ Ms. Pham Thi Thuy Linh (0969 689 106)
  • Customers confirm to pay courier fee: 100.000 VND/pouch
  • Upon receiving the original Guarantee Letter & courier fee, Schenker will courier the OBL to customer’s office with given address.
  • If we receive Guarantee Letter before 2PM, the OBL will be delivered by express service on the same working day. If we receive Guarantee Letter after 2PM, the OBL will be delivered by express service on the next working day.
  • Estimated time receiving OBL: 2 working days.

2. Submit OBL (Original Bill of Lading) for import shipments via courier

If you would like to submit OBL via courier to exchange eDO, please send to the address given below:

  • Recipient: Ocean – Ms. Nguyen Thi Kim Tuyen (094 5995 417)/ Ms. Pham Thi Thuy Linh (0969 689 106)
  • Address: Schenker Vietnam Co., Ltd – Floor G, South Building, 60 Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam
  • For those OBL successfully delivered to Schenker Vietnam before 12:00 noon time and the shipment is eligible to be released (finished payment, sent eDO request to Schenker via email, and submitted the Authorization letter in case the requestor is third party), eDO will be sent to you via email after 4:00PM at same day.

Thank you very much and expect to get your continuous cooperation with Schenker to implement these above guidelines.

Kind regards,
Your DB Schenker – Ocean Team