This information on data protection applies exclusively to the dbschenker.com.au web site. We appreciate your visit to our site and welcome your interest in our company, products and services. We regard data protection as a mark of customer-oriented quality and, consequently, take the protection of your privacy very seriously when processing your personal data. We process and make use of the data collected from or provided by visitors to our web sites in accordance with the valid statutory provisions governing the confidentiality of personal data. Our web sites may include links to other web sites, which, however, are not covered by this privacy statement.

Collecting and Processing Personal Data
Whenever you visit one of our sites, our web servers automatically record and analyze your technical access data such as the IP address of your Internet service provider, information on the Internet Browser you are using, the web site from which you are visiting us and which of our web sites you visit, including the date and time of each visit. However, these data remain anonymous and cannot be associated with an individual person. We use this technical access data exclusively to improve the interest value and user-friendliness of our web sites and to detect any technical problems as early as possible.

You can use most of our web sites without providing us with personal data. In adherence to the principle of avoiding or restricting the use of personal data, we collect and record this type of data only if absolutely necessary, and only if they are provided by you voluntarily and intentionally, for instance, for processing your orders, answering your inquiries, providing you with access to special information and offers, or for rendering special services (for instance, mailing brochures).

Use of Personal Data and Transfer to Third Parties
We use your personal data only for the purposes indicated in this privacy notice. However, we collect, process and use personal data if, after due consideration of the interests of all parties, it is deemed essential for safeguarding the justified business interests of Schenker Australia Pty Ltd.

We will only pass your personal data on to the subsidiaries and business partners being involved in the processing of your order to the extent required. We will not provide your personal data to other third parties without your express permission and, above all, we will not sell this data to commercial users or make them available in any other form.

At all times, Schenker Australia Pty Ltd handles all private information of our clients and customers subject to the provisions of the Privacy Act 1988 (as amended) and the Australian Privacy principles (APPs).

Information, Modification and Deletion of Personal Data
You are entitled to inquire in writing which of your personal data, if any, we have recorded. In reply to such an inquiry, we will send you the pertinent information. We would ask you to send your inquiries to our compliance officer (see below).

Schenker Australia Pty Ltd
Legal Department; Compliance Officer
72-80 Bourke Road, Alexandria
New South Wales. Australia 2015.

Schenker AG is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any questions, suggestions and/or criticism in relation to data protection, please contact: 

Schenker AG
Maik Goehrke
Kruppstraße 4 
45128 Essen

dataprotection@dbschenker.com

All data collection and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests. For technical reasons, certain data might be collected and stored during a visit to dbschenker.com. As for example the date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the website from which you visit us.

If you register for one of our newsletter, the following required information is collected: Salutation, first name, last name, E-Mail address, industry you are working in. In this case, we may use your e-mail address for promotional purposes.

If you sign up for our newsletter “logistics NewsFeed”, we save the IP address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration. We save this data to track (potential) abuse of the email address of a data subject, for our own legal protection. You can deregister from the newsletter at any time under unsubscribe "logistics NewsFeed" or by clicking the deregister link at the end of your newsletter. If you object to the promotional use of your data, your data will only be used anonymized, for statistical analysis purposes.

To continuously improve our offerings, we save and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR.

To the extent that we request consent to process your personal data, it serves as the legal basis according to Article 6(1)(a) GDPR.

For processing of personal data required to fulfill a contract with you, the contract is the legal basis according to Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to processing operations that are required to execute preliminary measures, for example, if you ask about our products or services.

If our company is subject to legal demands that require us to process personal data, for example, to fulfill tax responsibilities, then processing is based on Article 6(1)(c) GDPR.

If you click on a link to an external page, you will move outside the pages of dbschenker.com. Schenker AG is therefore not responsible for the content, services or products offered on the linked website and also for the privacy and technical safety on the linked website.

Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations).

The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.

• You can request information about what data is stored about you.
• You may request rectification, deletion and limitation of the processing (blocking) of your personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship
• You have the right to appeal to a supervisory authority. The supervisory authority responsible for the Schenker AG is: Landesbeauftragte für den Datenschutz Nordrhein-Westfalen Kavalleriestrasse 2-4, 40213 Duesseldorf 
  poststelle@ldi.nrw.de
• You have the right to transfer the data that you have provided us on the basis of a consent or a contract (data portability).
• If you have given us consent for data processing, you can revoke it at any time in the same way that you have granted it. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.
• To exercise your rights, send an email to: dataprotection@dbschenker.com

For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.

External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls.

Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.

Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.

We want to give you the opportunity to make an informed decision for or against the use of cookies, unless these are not strictly necessary for the technical functioning of the website. 

Cookies are small text files in which personal data can be saved. Our data protection notice is intended to ensure that you are fully aware of data collection and processing, even where our web pages use cookies, and that you can make a correspondingly informed decision.

We therefore inform you here about the type and scope of the intended use of cookies on our web pages. The use of dbschenker.com/global is generally possible without cookies, unless these do not serve for technical purposes.

You can prevent tracking by cookies by changing your browser settings or prevent third-party cookies from being saved. You can change your browser settings as follows: 

We also recommend regularly checking and deleting the cookies that are saved, where they are not specifically desired. 

We use cookies that are active from the start of your visit to our website until the end of the respective browser session. These cookies are automatically invalid and deleted as soon as you close your internet browser. These cookies are also known as "session cookies". Session cookies are used in the following areas:

• The cookie identifies the user when visiting the website for the duration of the active session.
• The cookie ensures that once the language has been selected, it is retained and applied for the duration of the active session, and continues to be provided to the user when they change between pages.
• The cookie serves for data security, and prevents data and content from being manipulated, accessed, and transmitted to other systems by third parties.

This website uses Adobe Analytics, a web analysis service from Adobe Systems Software Ireland Limited (Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland). By using this analysis service, we aim to ensure that our website is designed to meet the requirements and is continually being optimized. We also use the analysis service to statistically record the use of our website which we evaluate in order to optimize our content.

Adobe Analytics uses cookies with a lifetime of 24 months which are stored on your end-user device and enable your use of the website to be analysed.

The information generated by the cookie is transferred to and stored on an Adobe server in the European Union. Prior to this, since a procedure for anonymizing your IP address is activated on this website, your IP address will be shortened. Adobe will use this information in order to evaluate for us your use of the website, to compile reports on website activities and to carry out additional services, on our behalf, relating to use of the website and the internet. This enables us to assess how often different sections and texts on our web pages are read, and whether or not our website design influences the extent of website usage. The statistics obtained enable us to improve our content and make it more interesting for you as a user.

Adobe shares this information with us exclusively as aggregate data showing general site usage. This data has no personal content and cannot be traced back to an individual.

Our service providers are contractually obliged to handle your data in accordance with privacy requirements.

The legal basis for the use of Adobe Analytics is Art. 6(1)(f) GDPR.

You can opt out of the creation of pseudonymized user profiles at any time. There are several ways of doing this:

1.) You can opt out Adobe Analytics by clicking the following link to place the deactivation cookie in your browser:

Click here to opt-out from Adobe Analytics

2.) You can also prevent storage of the cookies used for creating profiles by setting your browser software accordingly.

Please note: if you delete the cookies on your device, the opt-out cookie will also be deleted so you will need to reactivate your opt-out.

dbschenker.com has integrated Oracle Eloqua / Oracle Marketing Cloud components (hereafter "Eloqua") on this website. Eloqua matches relevant website content to data from interested parties, customers and their profiles, in order to allow website operators to address interested parties and customers more effectively and in a more targeted manner. The purpose of Eloqua is to increase the conversion rate of interested parties into customers and thus to increase the turnover of a website operator.

The operating company of Eloqua is the Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803, USA.

Eloqua sets a cookie on the information technology system of the data subject. Eloqua, on behalf of the dbschenker.com, will use the data and information obtained through our website to evaluate the user behavior of the data subject who has used our website. In addition, Eloqua will use the data to create user activity reports on behalf, as well as other services for our company related to the use of our website.

The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs. To prevent the setting of cookies please visit: https://www.oracle.com/de/marketingcloud/opt-status.html

dbschenker.com embeds Google Maps. If you give your consent, in addition to log data, your IP address is transmitted to the Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.  
The relevant privacy policy can be found at https://www.google.com/intl/en_policies/privacy/.

On the site https://policies.google.com/technologies/product-privacy?hl=en&gl=en you can make settings for your privacy.

Public Liability Insurance provides protection to Schenker against claims for codify injury, property damage and resulting financial losses from third parties. A simple example would be a DB Schenker owned truck of forklift crashing into a parked car and a claim for the repair of the vehicle. This kind of insurance is a requirement for all business and we are often asked to provide this certificate of currency before we can commence operations. We should also similarly ask our suppliers and vendors to produce evidence of their own.

Public Liability Insurance Policy Summary

• The policy is provided by AXA Insurance.
• Local Broker is marsh Pty Ltd.
• The policy has a limit of AUD 20 million per incident.
• Policy deductible (excess) is AUD 4,080.
• The cost of this Public Liability policy is allocated to local branches in line with internal corporate allocations.
• Certificate of currency attached.
• If a client requires its interest under this policy to be named please contact the legal department.