- News
The Journey of the Shipment: Globe-Trotting Safely, the DB Schenker Style
In our fast-paced world, ensuring safe and dependable delivery from start to finish demands meticulous planning, innovation, and a steadfast dedication to sustainability and customer satisfaction.
Efficiency and speed are at the heart of what our logistics experts do to ensure that global trade runs smoothly and goods move seamlessly across borders. Utilizing cutting-edge technology and strategic foresight, we strive to align our services with our customers' requirements and goals.
1. It all starts with packaging
The first critical step in a shipment's journey is proper packaging and protection. Ensuring your shipment arrives intact hinges on this. It also safeguards other goods and the individuals involved in the shipping and handling process.
Selecting quality packaging and the appropriate type for your products is crucial. Ensure the contents are snugly fit without excessive movement within the box, and avoid overpacking. Additionally, choosing the right materials is vital for internal and external protection of the package.
Our team applies meticulous care and expertise in handling hazardous substances, underscoring our dedication to compliance and safety. It's crucial to remember, however, that the consignor bears the primary responsibility. Customers must be aware that shipping dangerous cargo entails stringent requirements for packaging, labeling, handling, and storage.
For more information on packaging, see DB Schenker's Packaging Manual.
2. Loading goods requires precision
The physical journey of a shipment towards its destination starts with the loading and collection phase. DB Schenker, utilizing its vast inland transport network, primarily collects shipments on weekdays during office hours. Any shipments left at pick-up points will be collected by the next working day at the latest.
Unless specified otherwise in an agreement, DB Schenker will utilize its selected vehicles, equipped with standard tools, for transportation services. The shipment will be loaded close to the vehicle in an easily accessible area. Loading will be facilitated by pallet jacks and, when required, tail lifts.
Shipments are strategically loaded into vehicles to maximize space utilization and maintain balance. This meticulous approach to loading ensures that shipments, regardless of size or urgency, proceed smoothly without causing any disruptions in the supply chain.
3. Routing and fleet management optimize the transport route
DB Schenker's expertise shines in its inland transport services, where each shipment is closely monitored with state-of-the-art digital tracking systems. This vigilance ensures timely and accurate delivery to the intended destination.
Incorporating GPS technology and real-time data analytics streamlines the logistics process, optimizing routes to reduce transport times and the environmental impact of shipments.
Read more about transports and sustainability.
4. Distribution is the cornerstone of the logistics chain
At the core of our distribution efforts are DB Schenker's distribution centers, essential hubs where speed, accuracy, and efficiency form the foundation of our daily operations.
Our distribution centers, backed by a vast global transport network, ensure careful handling of each shipment, no matter its size or purpose. The gradual adoption of automated sorting systems and advanced robotics in our facilities reflects the industry's progressive approach, merging cutting-edge technology with operational excellence.
5. Successful transport ensures customer satisfaction
In the transport phase, punctuality and dependability are crucial. DB Schenker's comprehensive, customer-focused high-quality solutions not only ensure the safe delivery of parcels but also provide customers with peace of mind during the entire process.
Our diverse fleet enables us to swiftly meet urgent transport demands. Ensuring our vehicles are both safe and eco-friendly is a priority for us. Moreover, we're pioneering future logistics by developing innovative technologies that benefit both us and our customers.
By excelling in traditional customer service and pioneering advanced logistics solutions, DB Schenker caters to diverse business needs and is at the forefront of setting new transport standards in the logistics industry.
+ Digital tracking opens a window into your shipment's journey
In modern logistics, tracking and tracing are crucial services. DB Schenker's connect service allows customers to manage their transport orders on a unified platform, enabling them to place orders, track shipments, and generate reports with ease.
DB Schenker's connect2track tool is an innovative real-time freight tracking solution powered by advanced IoT technology. This service provides customers with up-to-the-minute updates on their shipments, including journey progress, condition, and shipping environment.
Such transparency not only fosters trust but also boosts customer satisfaction by demonstrating our commitment to prioritizing their needs. By leveraging technology, we aim to make the transport process smoother and safer.
At the forefront of development
Logistics is ever-evolving, and DB Schenker leads the charge in advancing the industry. We are committed to fostering sustainable development, digital innovation, and expansive global networks. The journey of a parcel from origin to destination not only reveals the complex dynamics within the logistics sector but also underscores how emerging technologies can enhance transport efficiency and elevate customer satisfaction.