Your tasks
Job Overview
This position is responsible for providing tactical operations support involving day-to-day operations. This may include (but not limited to) order entry, appointment scheduling, and track and trace support. The work is to be proactive, and one must be able to recognize and provide alerts on potential service gaps.
Full Time - 16.50 an hour
What will you enjoy doing (duties/tasks)
· Timely order entry and customer delivery appointment scheduling.
· Customer compliance to defined electronic data interchange (EDI) processes.
· Carrier compliance to track & trace check calls.
· Proactive shipment tracking and customer alerts for known anticipated service gaps.
· Participate in on-call, after hours and weekend duties as determined based on business needs.
· Ability & willingness to support customer management duties as needed by the business.
· Ability to effectively communicate with customers, OTR drivers and dispatchers in a professional and constructive manner.
This position is responsible for providing tactical operations support involving day-to-day operations. This may include (but not limited to) order entry, appointment scheduling, and track and trace support. The work is to be proactive, and one must be able to recognize and provide alerts on potential service gaps.
Full Time - 16.50 an hour
What will you enjoy doing (duties/tasks)
· Timely order entry and customer delivery appointment scheduling.
· Customer compliance to defined electronic data interchange (EDI) processes.
· Carrier compliance to track & trace check calls.
· Proactive shipment tracking and customer alerts for known anticipated service gaps.
· Participate in on-call, after hours and weekend duties as determined based on business needs.
· Ability & willingness to support customer management duties as needed by the business.
· Ability to effectively communicate with customers, OTR drivers and dispatchers in a professional and constructive manner.
Requirements
What you need to succeed (Qualifications, experience, skills, attributes)
· Ability to work in a team environment to continuously improve results.
· Ability to promote a culture of trust and safety.
· WORKING CONDITIONS This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to: Remain in a stationary position for extended periods of time.
· Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
· Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
· Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
· Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions and requiring travel in various external conditions.
· High School Diploma or Equivalent
Why You'll Love DB Schenker
· Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.
· Career Advancement. We're strong believers in continual training and development for our people. After all, your success is our success
· Your Safety is important to us, so we will provide protective gear
· Health Advocacy support for you and your family
· Employee discounts
· 401(k) option
How to Get Started
· You can begin by applying above or visit us at https://dbschenker.com/global/careers
· Stay Connected With Us
· Twitter: @DBSchenkerUSA
Linkedin: https://www.linkedin.com/company/dbschenker/
· Facebook: @DBSchenkerAmericas
Visit our Blog: https://www.nowthatslogistics.com
· Ability to work in a team environment to continuously improve results.
· Ability to promote a culture of trust and safety.
· WORKING CONDITIONS This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to: Remain in a stationary position for extended periods of time.
· Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
· Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
· Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
· Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions and requiring travel in various external conditions.
· High School Diploma or Equivalent
Why You'll Love DB Schenker
· Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.
· Career Advancement. We're strong believers in continual training and development for our people. After all, your success is our success
· Your Safety is important to us, so we will provide protective gear
· Health Advocacy support for you and your family
· Employee discounts
· 401(k) option
How to Get Started
· You can begin by applying above or visit us at https://dbschenker.com/global/careers
· Stay Connected With Us
· Twitter: @DBSchenkerUSA
Linkedin: https://www.linkedin.com/company/dbschenker/
· Facebook: @DBSchenkerAmericas
Visit our Blog: https://www.nowthatslogistics.com
Benefits
Medical
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
Vision
The option for separate vision coverage for eye exams, frames, and contact lenses.
Dental
The option for separate dental coverage to cover preventative major and basic dental services.
401(k)
The company offers a pre-tax 401(k) contribution plan with a company match.
Direct Deposit
We offer direct deposit to all employees.
We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
Vision
The option for separate vision coverage for eye exams, frames, and contact lenses.
Dental
The option for separate dental coverage to cover preventative major and basic dental services.
401(k)
The company offers a pre-tax 401(k) contribution plan with a company match.
Direct Deposit
We offer direct deposit to all employees.
Our offer
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Contact
DB Schenker is committed to a diverse and inclusive workplace. DB Schenker is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.