Apr 30, 2025

DSV x Schenker

On 30 April 2025, DSV and Schenker officially joined forces, forming a world-leading player in transport and logistics. Click here to read more. | Read more Read more

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1) Who is the party responsible for data collection and processing?

Schenker AG is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any questions, suggestions and/or criticism in relation to data protection, please contact: 

Schenker AG
Maik Goehrke
Kruppstraße 4 
45128 Essen

dataprotection@dbschenker.com

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4) Are data encrypted?

The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.

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6) Are data disclosed to third parties?

For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.

External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls.

Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.

Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.

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3) When will your data be deleted?

Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations).

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New functions, updating the privacy policy

We adapt the privacy policy to changed functionalities. Therefore, we recommend to read the privacy policy when you visit the new version of dbschenker.com/global


Updated: December 18th, 2019

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Data protection principles for dbschenker.com/global

The protection of your personal data is important to you - and for us as well. 

Because of that, we will inform you on this page about which data we collect, why we need this data and how you can contradict the data collection. 

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Please find further information within our data privacy policy.