Application support specialist L3

Requirement:

· Minimum IT College Degree or equivalent experience with at least 6 years project/service manage and delivery experience and 3 years team management experiences as minimal.

· Committed to quality, be flexible during times of change and can conform to shifting priorities, demands and timelines promptly and efficiently.

· Quick learner with the ability to understand, and deal with complexity.

· Innovative and customer service oriented, enabling and championing a service culture with the ability to exercise sound judgment to ensure a successful business outcome.

· Strong interpersonal skills and ability to build a cohesive team, working towards a common global goal, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance.

· Must be able to use collaboration tools and work effectively with remote colleagues in a global team.

· The ability to manage change and support others through it.

· Strong leadership skills.

· Target and results oriented.

· Experience in managing IT teams (preferably Application Management), with good Service Level Management, as well as Incident and Problem Management skills.

· Good written and verbal communication skills

· Strong knowledge and professional experience in integration domain

· Familiarity with ITIL and COBIT methodologies, service call management tools like Service Now, Remedy etc. (ITIL Expert certificate is a plus)

· ITIL Expert, COBIT, and PMP certified tester is a plus

· Knowledge of logistics with Air/Ocean, LAND, Contract Logistic is a plus.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in India.