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Data protection principles for

The protection of your personal data is important to you and for us as well. Because of that, we will inform you on this page about the data we collect, why we need this data and how you can refuse from data collection. For us always: Privacy protects people, not data!

1)  Which party is responsible for data collecting and processing? 

Schenker SIA is the party responsible for collecting and processing your data. If you have any questions, suggestions and/or criticism in relation to, please contact: 

Schenker SIA
Katlakalna iela 11c
Rīga, LV-1073

For questions and suggestions relating to data protection, you can send an email to:

2) When does collect and process personal data? 

We are aware how important it is to you that your personal data is handled carefully when you make use of our services. We are happy that you have chosen to use our website, and wish to provide you with transparent information as to whether and when your personal data is collected and processed. All data collecting and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests. 
For technical reasons, certain data must be collected and stored during a visit to These include the date and duration of the visit, the webpages used, the identification data of the browser and operating system type used, and the website from which you visit us. The collected information regarding the number of visitors and how our webpage is used is strictly anonymous.

3) When will your data be deleted? 

Your data will be deleted as soon as it is no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data will also be deleted if it is not permissible to store it (particularly if the data is inaccurate and correction is not possible). If legal or practical circumstances do not allow data deletion, the data is blocked (e.g. special archiving obligations).

4) What rights do users of have?

  • Users can request information regarding what data about them is stored.
  • Users can request correcting, deleting and blocking, where there is a legal basis for this.
  • If you have set up a user profile, you can have it deleted.
  • A letter sent by post is sufficient to use your rights, addressed to 

Schenker SIA
Katlakalna iela 11c
Rīga, LV-1073

or an email to:

5) Is data encrypted?

The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.

6) Is data disclosed to third persons?

We never disclose data to third persons, except where this is required by mutual business relationship. If we use sub-contractors or authorized representatives to fulfill the contracts we have signed with you, it is necessary for us to disclose the data to them. In order to ensure that the data is processed exclusively for purposes of completing our order, these third persons are bound by corresponding contractual obligations. Transmission between the DB Group companies will only take place if we have explicitly advised you of this.

7) New functions

We adapt the data protection notice to changes in functions. We therefore recommend that you read the data protection notice when opening the new version of

8) When are cookies used? 

We want to give you the opportunity to make an informed decision for or against the use of cookies, as these are not strictly necessary for the technical functioning of the website. Cookies are small text files in which personal data can be saved.
Our data protection notice is intended to ensure that you are fully informed about collecting your data and processing it, also in cases our webpage uses cookies, and that you can make a well thought-out decision.
We therefore inform you here about the type and scope of the intended use of cookies on our webpages.
The use of is generally possible without cookies, as these do not serve for technical purposes. You can prevent saving cookies by changing your browser settings (Do not track, Tracking protection list) or prevent third persons cookies from being saved. You can change your browser settings as follows: 

Internet Explorer: 

Mozilla Firefox: 

Firefox expansion for managing the use of Flash cookies:

Google Chrome: 



Adobe (plug-in for flash cookies):

Adobe Settings Manager: 




We also recommend regularly checking and deleting the cookies that have been saved, where they are no longer specifically desired.
We use cookies that are active from the start of your visit to our website until the end of the respective browser session. These cookies are automatically invalid and deleted as

9) Web analysis service

We use the Piwik analysis service on our website. Small text files (cookies) store data about how you use our website, including your IP address. We make this data anonymous and it is stored by us. If you do not wish that information about visitor sessions on our website is analyzed, you can change your browser settings at any time to prevent cookies from being used. In this case, however, you may not be able to use some of the functions.

10) Google Analytics

We use Google Analytics - analysis service on our website. Small text files (cookies) store data about how you use our website. All the data is anonymous. If you do not wish that information about visitors’ sessions on our website is analyzed, you can change your browser settings at any time to prevent cookies from being used. In this case, however, you may not be able to use all functions.

You can find out more about Google Analytics cookies

You can avoid the use of Google Analytics relating to your use of our site by downloading and installing the Browser Plugin available via this link:

11) Google Maps embeds Google Maps. In addition to log data, your IP address is transmitted to the Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The relevant privacy policy can be found at
On the site, you can make settings for your privacy.

12) You Tube

On, videos from YouTube are included in the extended privacy mode. While visiting the site, the following data is transmitted to Google as a YouTube operator:
- the IP address,
- the specific address of the page,
- the transferred identifier of the browser as well as
- System date and time of the call
- already existing cookies, which can be used to clearly identify your browser

Only when the video is played, cookies and pixel tags are used to personalize advertising and search results. Please note that Google may receive additional information about cookies that you have already stored. The extent to which these are exploited by Google is beyond our influence. Google is responsible for this data collecting and processing.

13) Updating the Privacy Policy

We adapt the privacy policy to changed functionalities. Therefore, we recommend that to read the privacy policy when you visit the new version of