Find exactly what you are looking for

  • Select your location and language

  • Aircraft technicians check parameters on tablet next to airplane chassis

    Quality Management System


    Cargo iQ – our air freight focused quality management for your advantage

    In today’s global trading environment, it’s always good to enjoy an atmosphere of collaboration on shared goals. That’s what Cargo iQ is all about. Operating as a not-for-profit, Cargo iQ’s global membership is supported by IATA and comprises more than 80 major airlines, freight forwarders, ground-handling agents, trucking companies, and IT solution providers.

    Working together, they measure:

    • 10 million airport-to-airport shipments annually
    • 6 million door-to-door shipments every year
    • 110 million total lines annually     

    Easy to implement, ideal to use

    1. 1


      Get a route map

      Every shipment receives a plan called a "route map", which serves as a planned "shipment life cycle".

    2. 2


      Set milestones

      Every route map has milestones or targets the participating stakeholders have committed themselves to achieve.

    3. 3


      Re-plan and recover

      Alerts are being sent out when milestones are not reached, thus enhancing the ability to re-plan, recover and adapt.

    4. 4


      Improve performance through expert analysis

      Detailed records are available for process analysis to improve performance and reach future goals.

    Your Master Operating Plan (MOP)

    Joining forces to develop solutions to solve real-world problems, Cargo iQ members created an air cargo shipment planning and performance monitoring Master Operating Plan (MOP) based on common business processes and milestones definitions. 

    Your Cargo iQ benefits

    • Cargo iQ members measure their "delivery as promised" performance based on a single, standard methodology across more than 800,000 shipments monthly. All are committed to using objective, indisputable performance measures and results, thus ensuring reliable information that guarantees the delivery of high-quality air cargo services and products for shippers.


    • All data and reliable measurements are processed to better inform customers of the arrival of their shipments.


    • Other Cargo iQ initiatives include the air cargo intelligence hub, a self-service reporting platform for members, and the audit and certification scheme.


    Consent to use Cookies and collect data

    We use first party cookies and similar technologies to ensure that you get the best possible experience on our website. Cookies provide us with statistics to adjust and optimize the setting and content of this website to your interests and to place relevant advertisement by using first and third parties, too. By clicking "Allow all Cookies" you accept the processing of your data and its transfer to first and third parties. By clicking "Reject Tracking" you will only accept the necessary cookies for the operation of this website. 

    You can find more details regarding the use and purpose of cookies, including first and third-party cookies, in our cookie settings. You can reject the use of cookies and other technologies and withdraw your consent any time with future effect by deactivating the respective code category in the cookie settings. You can find more information regarding these settings and the processing of your data in our privacy policy.

  • Cookies and tracking scripts

    We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

    Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

    Please find further information within our data privacy policy.