Land Transport
Operation Executive
- Location
- Dammam, Saudi Arabia
- Career Level
- Professionals
- Employment Type, Work Type
- Full time
- Publishing Date, ID-Nr.
- , 319960
Your tasks
- Ensure the accurate and timely movement of Land Transport to- and from specific locations within the service standards agreed with the customer.
- Handle all Vendor facing communication and shipment-related internal communication between DB Schenker stakeholders
- Execute on-carriage services by truck.
Accountable
- Activate and/or create shipment in TMS (STAR).
- Initiate credit limit check and follow up with Finance to release shipment from on-hold - as applicable
- Receive, check, send and update all shipment-related in the system and concerned parties.
- Request cargo release information, documents, and freight invoice from Vendor - as applicable.
- Perform required interaction including document transfer with Customs Clearance Team or Broker.
- Send 'Shipping Advice' and 'Arrival Notice' to Consignee (Sender shown as "Customer Management")
- Check the actual shipment arrival date with Carrier and confirm in TMS (STAR) - as applicable.
- Check the truck arrival at border / destination and confirm in TMS (STAR).
- Determine optimal vendor, routing and price for delivery arrangements
- Provide delivery instructions to trucking vendors.
- Update TMS (STAR) with truck / vendor details - as applicable.
- Provide delivery information to carrier (if Carrier's haulage) and to consignee - as applicable.
- Check shipment delivery status and confirm in TMS (STAR).
- Create exceptional and accessorial income reserves and cost accruals in TMS (STAR).
- Verify payment status of invoice to ensure Consignee paid all charges if no credit limit in place.
- Continuously provide demurrage & detention details to Customer Management Team OR Customer.
- Ensure on-time invoicing within corporate guidelines.
- Cross-check all cost accruals in TMS (STAR) and ensure all applicable charges are invoiced.
- Create invoicing package / pouch and dispatch to Customers as applicable.
- Ensure that all accrued costs have corresponding revenues in TMS (STAR).
- Ensure each file Profit + Loss statement shows a profit and escalate "Loss" file information to Customer Management Team - as applicable.
- Escalate invoicing discrepancies (costs vs. quote) to Customer Management.
- Timely and accurate completion of activities in TMS (STAR).
- Ensure compliance with Customer specific KPI's - as applicable.
- Manage and resolve invoicing disputes with vendors (Trucker / Ocean Carrier).
- Request update from/with MDM Team (Master Data Management) as applicable.
- Receive and/or upload relevant documents to digital archive (ODM) - as applicable.
Requirements
- Has a bachelor's degree.
- Minimum 3 years experience in related field.
- Performs well under pressure and can multi-task
- Effective communication skills and professional communication etiquette
- Fluency in written and spoken English
- Fluency in written and spoken Arabic language is an advantage
- Strong computer skills with typing skills of at least 30 words per minute
- Decision-making and problem-solving skills
- Ability to prioritize and manage time. Good organizational skills.
- Attention to detail and accuracy.
- Must work well within a team.
Benefits
Company Events
Let’s have some fun. One of the things that makes our culture special is that we’re more than just work colleagues. Every year we organize company parties when we spend time together and have fun.
Connect to the Office (Remote working)
Maybe you’re traveling and working remotely or perhaps you’re working from home. Whatever the arrangement, we can offer you a flexible workstyle.
Flexible Working Culture
Depending on your role, you will be able to have flexible working hours, working from home.
Volunteering & Social Responsibility
Make a difference. We run corporate social responsibility programs where you can volunteer your time. And if you have a humanitarian interest that we’re not already active in, we will help you initiate a program.
Compensation & Benefits
Attractive Compensation & benefits packages. There’s more to compensation than just pay. You’ll also enjoy benefits like paid time off for the holidays and vacations, bonuses, and awards for special achievements.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Let’s have some fun. One of the things that makes our culture special is that we’re more than just work colleagues. Every year we organize company parties when we spend time together and have fun.
Connect to the Office (Remote working)
Maybe you’re traveling and working remotely or perhaps you’re working from home. Whatever the arrangement, we can offer you a flexible workstyle.
Flexible Working Culture
Depending on your role, you will be able to have flexible working hours, working from home.
Volunteering & Social Responsibility
Make a difference. We run corporate social responsibility programs where you can volunteer your time. And if you have a humanitarian interest that we’re not already active in, we will help you initiate a program.
Compensation & Benefits
Attractive Compensation & benefits packages. There’s more to compensation than just pay. You’ll also enjoy benefits like paid time off for the holidays and vacations, bonuses, and awards for special achievements.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Our offer
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.