Business Support Assistant

We are looking for a Business Support Assistant with Polish & other European language skills who will join our Haulier Management Support Center, responsible for haulier accounts administration, user support and data maintenance within Drive4Schenker – a digital platform enabling collaboration with almost 78,000 registered hauliers, and dispatchers from more than 400 branches.

Responsibilities:

• Approval of haulier documents (check if a haulier can work with DSV/Schenker)
• Haulier acquisition and onboarding
• New hauliers’ identity check
• Solving support tickets regarding our Drive4Schenker Portal or Haulier Management initiatives
• Communication with hauliers from the Polish market and other European market (according to the language skills) and local DB Schenker branches
• Participation in other initiatives such as testing, translations

Requirements:

• Professional proficiency in Polish (native or C2)
• Professional proficiency in other European language (C1 at least)
• Professional proficiency in English (B2 at least)
• Knowledge of basic MS Excel functions
• Strong interpersonal skills

Nice to have:

• Customer care or logistics industry experience
• Proficiency in Czech and/or Croatian is a big plus

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance

Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally

See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

Medical healthcare package

Private medical healthcare offers various packages for you and your family.

Sport Card

Sport card gives you free access or discounts to many sport objects.

Life insurance

Life insurance for you and your family members.

Holiday Bonus

If you take a two week continuous holiday, you can apply for the special bonus.

Pension Program (PPE)

PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.

Language Courses

We offer you a possibility to improve your language skills.

This role is currently part of DB SCHENKER, which is in the process of integrating with DSV. As part of this transformation, you’ll be contributing to the future of the world’s largest global logistics company.