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Report Concerns

At DB Schenker, we are committed to safeguarding our integrity. We aim to act ethically in all business transactions and in compliance with statutory provisions. Like all business though, situations can arise in which conduct is not consistent with the DB Code of Conduct, the Schenker Employee Handbook, or any of the policies referenced in the Schenker Employee Handbook. In such cases, we want to know about suspected violations of law or misconduct and we encourage you to report it.

Any individual can share information in strict confidence, within the realms of local laws. We have created the DB Schenker Alert Line concept to provide a safe place for any individual to report concerns, such as:

  • Corruption
  • Violations of competition and antitrust laws
  • Theft, fraud or any other form of dishonesty
  • Accounting, financial or tax irregularities
  • Harassment
  • Discrimination
  • Retaliation
  • On-the-job drug or alcohol abuse
  • Violence or threatening behavior
  • Environmental crimes
  • Violation of laws, regulations, policies or procedures 

You can also report any other situation you believe might threaten the integrity of our company.

The DB Schenker Alert Line concept encompasses the following channels: 

Please note that the reports related to misconducts at the workplace (harassment, discrimination, retaliation, violence or threatening behavior, on-the-job drug or alcohol abuse, etc.) can be filed in the system under the category “Human rights violations in the supply chain” or “Human rights violations committed by employees of the DB Group”.

All reports will be handled by dedicated experts.

Phone

You have the option of calling the compliance management team at: 

+1 833 220 0006  External line (the Lighthouse) (toll-free number, accessible 24 hours a day, 365 days a year)

Web submission system (whistleblowing line) 

The "BKMS" tool (Business Keeper Monitoring System) offers anonymous, web-based access for reporting tip-offs. It is available in several languages. It can be accessed via the following link:  

https://www.bkms-system.net/deutschebahn

If at first the opening page appears in a language other than English, you may select English as the language of choice in the drop down menu in the upper right corner.

BKMS may not be used to knowingly submit false or slanderous statements or information. Improper submissions of this nature can give rise to serious consequences under company policy, or under civil or criminal law.