Whether you’re looking for a pickup/booking, need a quote, need help tracking a shipment or would like to solve a problem you’ll find many ways to contact us. We are here to help you with general inquiries and here you will find answers to your questions about shipping documents, payment options, how to get a quote and more.
Please send us an email for general questions. And if you need an answer immediately, you can Chat with us! Our current email response time is 2 business days.Monday-Friday: 8:00am – 5:00 pm (MDT)1-800-225-5229
For Land Transport. 800-225-5229Part (LTL) and Full (FTL) truckloads: email - firstname.lastname@example.orgIntermodal: email - email@example.com
For Air Freight shipments: 800-225-5229
For Ocean Freight: 800-225-5229
Transatlantic Eastbound cargo: email TAEBfirstname.lastname@example.orgTransatlantic Westbound cargo: email: TAWBemail@example.comLatin America cargo: email Ocean.Pricing.US.LASB@dbchenker.comTranspacific cargo: email firstname.lastname@example.org
DB Schenker is committed to safeguarding our integrity. If you have concerns about suspected violations, or a report of serious misconduct, we encourage you to get in touch with us.
All the resources, tools, documents and links you need to run your transportation and logistics effectively
At DB Schenker we keep you up-to-date with service notifications that could affect your shipments in transit, deliveries, or regulatory compliance.