Whether you’re looking for a pickup/booking, need a quote, need help tracking a shipment or would like to solve a problem you’ll find many ways to contact us. We are here to help you with general inquiries and here you will find answers to your questions about shipping documents, payment options, how to get a quote and more.
Please send us an email for general questions.
And if you need an answer immediately, you can Chat with us!
Our current email response time is 2 business days.
Monday-Friday: 8:00am – 5:00 pm (MDT)
For Air Freight shipments: 800-225-5229
For Ocean Freight: 800-225-5229
Transatlantic Eastbound cargo: email TAEBfirstname.lastname@example.org
Transatlantic Westbound cargo: email: TAWBemail@example.com
Latin America cargo: email Ocean.Pricing.US.LASB@dbchenker.com
Transpacific cargo: email firstname.lastname@example.org