1. Apr 30, 2025

    DSV x Schenker

    On 30 April 2025, DSV and Schenker officially joined forces, forming a world-leading player in transport and logistics. Click here to read more. | Read more Read more

Find exactly what you are looking for

Select your location and language

Find out about the general terms and conditions (T&C) of our various booking sections.

A variety of services are available at this Internet presentation, for which different "General Terms and Conditions" apply. You will find the T&C of the individual corporate divisions or associated companies of Schenker AG and/or Deutsche Bahn AG on the relevant pages.

Terms & Conditions to ship your goods by air, land and ocean

DB Schenker has several printed documents available that contain the Terms and Conditions of Service for the various products and services under which we are engaged in the transportation of cargo.

General Terms & Conditions (T&C) of Service are printed on all of our Customer Invoices & Master Customs Power of Attorney. (See documents below.)

These current version(s) of these Terms & Conditions of Service and any modifications or amendments supersede all previous DB Schenker Terms & Conditions.

General Terms and Conditions of Service
(PDF | 0.07 MB)
PDF Download

IATA Terms and Conditions
(PDF | 0.04 MB)
PDF Download

Customs Master POA Terms and Conditions of Service
(PDF | 0.07 MB)
PDF Download

Warehouse Receipt General Terms and Conditions Governing
(PDF | 0.07 MB)
PDF Download

Ocean Original Terms and Conditions
(PDF | 0.06 MB)
PDF Download

Ocean Sea Waybill Non-Negotiable Terms and Conditions
(PDF | 0.03 MB)
PDF Download

Consent to use Cookies and collect data

We use first party cookies and similar technologies to ensure that you get the best possible experience on our website. Cookies provide us with statistics to adjust and optimize the setting and content of this website to your interests and to place relevant advertisement by using first and third parties, too. By clicking "Allow all Cookies" you accept the processing of your data and its transfer to first and third parties. By clicking "Reject Tracking" you will only accept the necessary cookies for the operation of this website. 

You can find more details regarding the use and purpose of cookies, including first and third-party cookies, in our cookie settings. You can reject the use of cookies and other technologies and withdraw your consent any time with future effect by deactivating the respective code category in the cookie settings. You can find more information regarding these settings and the processing of your data in our privacy policy.

    • Cookies and tracking scripts

    We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

    Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

    Please find further information within our data privacy policy.