Order to Cash Asscociate II (Japanese Speaker)

Specific Tasks and Responsibilities

Accounting

• Manage trade creditor's accounts in the cluster.
• Perform dunning and collections activity on assigned portfolio including collection calls and email follow-ups.
• Perform dispute management activities including, logging of disputes, monitor and follow-up resolution.
• Assist Sr Associate during regular disputes meeting with operational teams and local BA’s.
• Manage customer portfolio to agreed level of AR overdue target.
• Check of credit risk, review of credit limit and exposure
• Make recommendations for account hold/blocks based on credit status, account balance and customer’s payment habit
• Coordinate with Sales, Global Account Manager and Operations regarding customer queries.
• Reconcile payments received against invoices being paid.
• Conduct root-cause-analysis, recommend and implement solution/s
• Understand customer behavior and build rapport with customer contact.
• Acts as the 2nd point of escalation for delinquent accounts and POC for local BAs for issues.
• Assist Team Lead in monitoring team's KPI and deliverables.
• Create and Interpret Payments KPI Dashboard to any stakeholders.
• Performs other duties as assigned by direct superiors and managers. Reporting and Documentation
• Document and monitor internal controls in support of auditing team.
• Maintain, review and update DTP.
• Prepare and review documentation in support of reports.
• Maintain supporting files and documentations in support of Risk Control Matrix set within DB Schenker on a regular basis, as well as on other reporting requirements. Compliance and Audit
• Assist with financial and tax audits.
• Asses, improve and recommend correct management controls.
• Apply checks and balances to transactions and procedures to ensure data integrity and regulatory compliance.
• Support on the Interim and Year-End Audit testing performed by PwC. Project and Continuous Improvement
• Coordinate with other members of the accounting and finance team or with other departments on more complex accounting projects and initiatives.
• Contribute to continuous improvement initiatives to optimize service quality.
• Contribute on Special Projects and Process Improvements within F&A. Leadership
• Act as the person-in-charge and point-of-contact in the absence of the Team Leader
• Lead and or participates in effective team meetings.
• Coach and mentor Junior Associates and Associates

Primary Qualifications

• Intermediate knowledge of accounting.
• Good technical knowledge of MS office.
• Effective analytical and problem-solving skills.
• Detail oriented
• Good English language skills.
• Excellent interpersonal and communication skills.
• Degree in the field of accounting, finance and economics, or business-related courses.
• Minimum 2 years of relevant experience.
• Previous experience in working with ERP, preferably SAP FI module.
•  Very good accounting background.
• Previous working experience preferably in large/global organizations. 
• Enthusiasm and commitment to delivering quality results to tight deadlines. 
• Self-motivation, quick learning, and creative thinking.
• Knowledgeable in LSS is plus.
• Yellow belt or green belt certified is a plus.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.