The protection of your personal data is important to you - and for us as well.
Because of that, we will inform you on this page about which data we collect, why we need this data and how you can contradict the data collection.
Schenker EOOD is the party responsible for collecting and processing your data. If you have any questions, suggestions and/or criticism in relation to data protection, please contact:email@example.com
Schenker EOOD2227 Bozhurishte/ Sofia1a Europe Blvd.
All data collection and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests.
2.1. Processing to protect legitimate interests of Schenker EOOD. The legal basis for this is Article 6(1)(e) GDPR.
For technical reasons, certain data might be collected and stored during a visit to dbschenker.com. As for example the date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the website from which you visit us.
If you register for one of our newsletter, the following required information is collected: Salutation, first name, last name, E-Mail address, industry you are working in.
In this case, we may use your e-mail address for promotional purposes.
If you sign up for our newsletter, we save the IP address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration. We save this data to track (potential) abuse of the email address of a data subject, for our own legal protection. You can deregister from the newsletter at any time under unsubscribe "logistics NewsFeed" or by clicking the deregister link at the end of your newsletter.
If you object to the promotional use of your data, your data will only be used anonymized, for statistical analysis purposes.
To continuously improve our offerings, we save and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR.
For the purpose described above, we may make a sound recording of a telephone conversation conducted by our Customer center operator and you, when offering and performing our services, or concluding a contract from a distance.
In order to ensure the smooth running of the work process, internal rules, as well as to protect property of Schenker customers and vendors, and to comply with the requirements of the relevant safety and quality certificates that Schenker has, video surveillance records are made of visitors in the offices and warehouses of Schenker in the whole country. There are notification signs for video surveillance located in visible places.
2.2. To the extent that we request consent to process your personal data, it serves as the legal basis according to Article 6(1)(a) GDPR.
2.3. For processing of personal data required to fulfill a contract with you, the contract is the legal basis according to Article 6(1)(b) GDPR.
Article 6(1)(b) GDPR also applies to processing operations that are required to execute preliminary measures on possible and / or future contractual relations, for example, if you ask about our products or services.
The personal data we collect in these two cases are:
three names, address of loading or receipt of cargo, vehicle number, telephone and / or e-mail contact address;
three names of persons indicated as recipients of invoices;
three names, address and telephone number of persons indicated as contact persons or representatives of legal entities;
credit or debit card number, bank account and other bank and payment information for the purposes of executing a contract concluded by Schenker EOOD, as a commercial company.
2.4. If our company is subject to legal demands that require us to process personal data, for example, to fulfill tax responsibilities, then processing is based on Article 6(1)(c) GDPR.
2.5. If you click on a link to an external page, you will move outside the pages of dbschenker.com. Schenker AG is therefore not responsible for the content, services or products offered on the linked website and also for the privacy and technical safety on the linked website.
The storage duration of your personal data depends on the purposes of processing for which they were collected:
The sound recordings are stored for a period of 3 months. Camcorder recordings are stored for 30 to 60 days.
When the data is processed for marketing purposes on the basis of your consent - 5 years.
We process and store your personal data in good faith for the entire duration of the Agreement you have concluded with us and store it for the legal period of 5 years after its termination, unless applicable law provides for a longer period.
Your data must be deleted if it is not allowed to be stored (especially if the data is inaccurate and cannot be corrected). In cases where legal or practical obstacles prevent deletion, the data is blocked (e.g. special archiving obligations).
The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.
A letter sent by mail is enough to exercise your rights, and you must address it to:
Or by email to:firstname.lastname@example.org
You have the right to contact a supervisory authority. The supervisory body responsible is the Commission for Personal Data Protection, Sofia.
If you have created a profile, you can request that it be deleted.
Regarding the processing of data on social networks, we recommend that you send requests such as: provide information or other questions about user rights or cancellation requests directly to the relevant social network, as only Facebook, Instagram, Twitter have full access to your user data. If you no longer wish to use the data processing described here in the future, you can use the "I don't like this page anymore" and / or "Unsubscribe from this page" features to separate your profile from our site.
With regard to the processing of personal data through the "Insights" service offered by Facebook, the latter is responsible for the processing of statistical data and the application of the rights of data subjects. For all obligations regarding the processing of Statistics data, please contact Facebook directly.
For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.
External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organizational measures and by supplementary controls.
Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.
We would like to note that the data processed by Facebook, Instagram and Twitter can be processed outside the territory of the European Union. This can lead to risks for the data subject because securing consumer rights can be difficult. See Facebook, Instagram and Twitter's privacy policies for more information. With regard to US providers who are certified in privacy, we would like to note that they are committed to complying with EU data protection standards.
Transmission to third countries outside the EU/EEA or to an international organization shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission.
You can prevent tracking by cookies by changing your browser settings or prevent third-party cookies from being saved. You can change your browser settings as follows:
Mozilla Firefox Privacy and Security Extensions
Mozilla Firefox Do-not-track
We also recommend regularly checking and deleting the cookies that are saved, where they are not specifically desired.
Facebook cookie Browser identification and timestamp
spin Session Facebook cookie
Insofar as you have given your consent, this website uses Google Analytics and Google Ads, a web analytics services provided by Google LLC. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID, thus analyzing the activities of a user across devices.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Advertisements are based on your interest in products previously shown to you on other websites. For this purpose, cookies are stored on your computer that contain your IP address and usage data.
The personal data will be transmitted under the EU-US Privacy Shield on the basis of the adequacy decision of the European Commission in the USA. You can get the certificate here: Privacy Shield
The data sent by us and linked to cookies, user IDs (eg user ID) or advertising IDs will be automatically deleted after 14 months. The deletion of data whose retention period has been reached is done automatically once a month. You can revoke your consent at any time with future effect by preventing the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google. Download and install Google Analytics Opt-out Browser Add-on
Opt-out cookies prevent future collection of your data when you visit this website. To prevent Universal Analytics tracking across devices, you must opt-out on all systems you use. If you click here, the opt-out cookie for this website will be set.
We use the Matomo analysis service on our website. Small text files (cookies) store data about how you use our website, including your IP address. These data are anonymized and stored by us. If you do not wish to agree to the analysis of your use of our website, you can change your browser settings at any time to prevent cookies from being used. In this case, however, it may be the case that not all functions can be used.
dbschenker.com has integrated Oracle Eloqua / Oracle Marketing Cloud components (hereafter "Eloqua") on this website. Eloqua matches relevant website content to data from interested parties, customers and their profiles, in order to allow website operators to address interested parties and customers more effectively and in a more targeted manner. The purpose of Eloqua is to increase the conversion rate of interested parties into customers and thus to increase the turnover of a website operator.
The operating company of Eloqua is the Oracle Corporation, 10 Van de Graaff Drive, Burlington, MA 01803, USA.
Eloqua sets a cookie on the information technology system of the data subject. Eloqua, on behalf of the dbschenker.com, will use the data and information obtained through our website to evaluate the user behavior of the data subject who has used our website. In addition, Eloqua will use the data to create user activity reports on behalf, as well as other services for our company related to the use of our website.
The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Oracle from setting a cookie on the information technology system of the person concerned. In addition, cookies already set by Oracle can be deleted at any time via the Internet browser or other software programs. To prevent the setting of cookies please visit: https://www.oracle.com/de/marketingcloud/opt-status.html
On the site https://policies.google.com/technologies/product-privacy?hl=en&gl=en you can make settings for your privacy.