With over 150 years of experience and dedication to assisting our customers, and our knowledge of the supply chain industry, DB Schenker will educate you and will provide you with first-class support and guidance. We go beyond traditional risk assessments by partnering with our clients and resources to provide one comprehensive place for all your Risk Solution needs. As a leading global logistics company, we offer a single-source complete Risk Solution. We partner with our broker to obtain coverage for your shipments providing no deductible, all risks coverage, with door-to-door options (some terms and conditions may apply). We are experienced in cargo insurance for trading companies, exporters and importers and our DB Schenker Risk Solution professionals will work with you to guide you to the Risk Solution that you require with proper coverage and guidance you need. We take the complexity out of insurance and the risk out of shipping.
Let us prepare and protect you for when a loss occurs. DB Schenker offers a comprehensive range of Cargo Insurance products specifically designed to meet the changing needs of today’s sophisticated cargo shippers. Our all-risk Open Cargo Policy is the broadest form of shipping insurance available. With our access to the world’s top global insurance carriers, your cargo is even more secure with policies underwritten by top rated international insurance carriers. Furthermore, we offer broader coverage at lower rates than broker issued policies due to our global buying power and our volume allows us to arrange coverage that is not otherwise offered on cargo that is difficult to insure. Plus, in the event of a claim for loss or damage, we work as a liaison between your company and the insurance company and our experts can assist in recovering your full claim.
DB Schenker Loss Control and Claims Management provides unique integrated risk minimization and claims solutions. In the unfortunate event that your cargo suffers a loss, be rest assured that with the DB Schenker Claims management professionals on your side, together, we can resolve claims rapidly, capture potentially “lost” revenue, and supply critical data to assist the claim, and to prevent future loss.Our systematic approach utilizes our decades of experience in risk management to assure timely filing, research, follow-up and claim resolution. We work hard to expedite your claim, and keep you updated on the status throughout the process. DB Schenker is there to manage the claim, from before it happens, until after you’ve received reimbursement. Our goal is to help you collect the most possible to remedy your loss, and to recover as much of the goods and/or insurance reimbursements as possible..
To file a claim or get more information visit our resource center, claims.
eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply chain. From tracking and scheduling to booking and reporting, eSchenker has your logistics covered.
The easy-to-use eSchenker tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in. Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments.