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Our Strategy

At DB Schenker GBS it is our ambition to deliver best-in-class services and to add value to our business partners. As One Team with One Goal, we thrive to move beyond providing mere cost-reduction benefits for transactional services to delivering process optimization, process excellence, and maximum efficiency to our stakeholders.

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Dimensions of Successful Shared Services

Our Shared Services business model is built around four strategic pillars: People, Process, Technology and our Customers.

Our four Strategic Pillars

For each of these strategic pillars, performance is measured through a set of KPIs and our colleagues across all levels of our organization have targets that are linked to these pillars. This ensures that we work as One Team with One Goal towards achieving our ambitious targets.

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Engaged colleagues recommend DB Schenker GBS as a preferred place of work

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Highly standardized processes delivered fast and high-quality output

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Digitalization offsets and outweighs the Cost-of-Service increase

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Customers turn to DB Schenker GBS when they need expertise